Hull Housing News - Summer 2018

Thu, 12/07/2018 - 16:02
Hull Housing News - Summer 2018

It’s official we’re the best!

We won the Strategic Local Authority of the Year award at the UK Housing Awards! A big thank you to our tenants and staff for helping us achieve this.

Nev takes the helm of the Tenants’ Forum

Photo of Dave Richmond and Nev Allison
Nev Allison is the new Chair of Hull Tenants’ Forum. He is a longstanding member of the Tenants’ Forum and also chairs the Dorchester Road and Midmere Tenants’ and Residents’ Association (DRAMA). Nev has been actively involved in just about all aspects of the Forum’s work from estate walks to disability access, repairs and maintenance and estate management to the Neighbourhood and Multi-storey Living Groups. 

'I’ve some big boots to fill,' says Nev. 'Penny Rodmel did an amazing job for the last 13 years and I would like to thank her for her hard work and dedication.'

Nev says his top priority is taking the organisation forward as the united voice of Hull tenants and to use the influence they have to sort out any housing problems to help ourselves and each other. He is very optimistic about what the Forum can achieve, praising his committee for how well they work together and interact with tenants across the city.

Nev is also dedicated to ridding social housing of the negative perception and stigma so often associated with it.  'I’m backing the Benefit to Society campaign 100%. 'says Nev. 'It is very wrong that people are stereotyped by the type of housing in which they live, and I’m pleased that Hull is taking a lead in such a prominent national campaign.'

Nev also spoke about some of the other challenges ahead, especially the task of getting more people to feel comfortable using online services. 'More and more facilities have gone online and if you can’t access the technology you risk being left behind. Plus you can miss out financially too as retailers often offer discounts for sales made online.' 

He pointed out how healthcare is being transformed by digital services, the ease of accessing Council services from your computer and highlighted the need to raise awareness that applications for Universal Credit, which rolls out fully in Hull in December and can only be made online. Nev praised and thanked the tenants who had volunteered to lead the Digital Champions initiative for their role in helping people get online.

Photo of a flower

How does your garden grow? 

Why not enter the first ever garden competition being organised just for Hull City Council tenants?
We know there are some absolutely fabulous gardens out there.  Be proud of them and enter the competition. Prizes will be in two categories, best individual garden and best communal garden in the three areas of East, North and West Hull.

Visit our competition page to download an entry form

Closing date is Friday 20 July

Tenants meet Hull Daily Mail Editor

Tenant Forum Vice-chair Ann Reekie and Chair of the Communications and Publications Group Darren Milner met Neil Hodgkinson, Editor of the Hull Daily Mail to discuss Benefit To Society (B2S).

This is the national campaign which aims to end the negative stereotyping, particularly by the media, of people who live in social housing. Neil was very interested in B2S, having lived in social housing until he was 18 years’ old.  

Ann said, 'We had a really good meeting which has laid the ground work to build a positive relationship tenants and the Mail.'

Are you ready for Universal Credit?

Universal Credit Logo
You may have heard that the Government is introducing a new benefit, Universal Credit, which will eventually replace all of the current benefits that you may currently be receiving if you are of working age.  These are -

  • Income Based Job Seekers Allowance
  • Income Based Employment Support Allowance
  • Housing Benefit
  • Income Support
  • Child Tax Credit
  • Working Tax Credit

Single and couple households who have both reached state pension age will not be affected.

From Wednesday 11 July, people living in postcodes HU4 7xx and HU13 9xx who use the Hessle Job Centre and who need to make a new claim for one of the benefits listed will need to apply for Universal Credit instead.  If you are on one of these benefits now, and you have no changes in circumstances, you do not need to do anything.  At a later date, you will be contacted by the DWP directly.

The rest of Hull will start to move across onto Universal Credit in December.  Again, this will initially only affect those needing to make a new claim for one of the benefits listed or who have a change in circumstances.

Visit GOV.UK for more information 

What do you need to do to prepare?

You will not need to make a claim for Universal Credit until you are contacted by the DWP.

However, there are things you can do now to prepare.

Do you have a bank account that you can use to receive your Universal Credit? If not, think about setting one up in advance.

As Universal Credit is paid a month in arrears, think about how you will manage financially for those first few weeks.  You can get an advance of your award from the DWP but this will need to be paid back.

It can be difficult to budget to pay your rent and all your bills if you aren’t used to receiving an income monthly.  Support with budgeting is available, contact us on 01482 300 303 for further information.

Hull Money

Hull Money Logo
There are a lot of doorstep lenders that do business in Hull, and we know many tenants use them regularly. These are perfectly legal and can often provide an excellent service to Hull residents. However, they are not cheap.

A loan of £300 over 52 weeks would typically cost £546 to repay that’s £246 of interest, which is an awful lot of money.
Stores which offer new white goods and household goods are also available to Hull residents. These are often a convenient way of purchasing big items you need for your home, when money is tight or you have no savings in place, but they can be very expensive.

Indeed by the time you have added insurance and other charges on to your purchase from these types of store, the total amount that you pay back, especially if it’s spread over two or three years can more than double the actual cost of the item you are buying.

It can't be right or fair that that some residents of our city are routinely paying so much for credit, and with the cost of living seeming to be going up all the time every £1 counts - that's why Hull City Council are supporting the launch of Hull Money.

Hull Money offers an alternative way to access cheaper forms of credit to buy household goods and other financial products that you might currently struggle to find at affordable rates.

If you are looking to save or borrow, get some money advice or look at new ways of banking, the Hull Money website will highlight some fresh options that you might not be aware of.

All of the companies working with Hull Money are looking to provide the best possible products and services for residents and

Hull Money itself is regulated and authorised by the Financial Conduct Authority.

You get a quick and honest response and you may be very surprised at the amount of money that you can save.

Visit the Hull Money website for more information

Hull smashes housing targets

Hull has more than doubled its target for the delivery of new housing in the past 12 months. With more than 1,500 new homes built in 2017-18, the city has smashed the 620 home annual target set in the council’s Local Plan. The total easily surpasses the 814 new homes built in 2016-17 and the impressive 949 in 2014-15. Of the 1,506 homes built in the past 12 months, 786 (52.2 per cent) were classed as homes for affordable sale or rent.

This achievement comes as many local authorities across the UK are failing to meet their housing requirements, leading to calls for major changes to UK planning and housing systems.

Councillor Daren Hale, Hull City Council’s portfolio holder for economic investment, regeneration and planning, land and property, said: 'At a time when housing numbers have increased slowly across the UK, Hull has bucked the national trend with huge growth in the delivery of new homes. Hull’s reputation as a place to live and work received a tremendous boost during 2017, as confidence grew across the city. 

'At a national level, the housing requirement is not being delivered, but where you have a committed local authority working across the planning, property and housing fields seeking to transform the city for the better, the current system is capable of delivering the housing that society needs.'


Photo of housing regeneration


Councillor John Black, portfolio holder for housing, said: 'These fantastic figures are testament to Hull City Council’s strategy of working closely with major housing partners in the local area, and citywide partnership deals have been central to responding directly to local housing needs.

'In 2017-18, Hull City Council directly facilitated 999 of the homes (66 per cent) through long term development partnerships using council owned land.'

The numbers are reflective of impressive growth across the city in areas including employment, education and investment, according to City Planning Manager Alex Codd.

He said: 'The approach we have to meet housing numbers is a very strong one. The city council’s Local Plan included the allocation of land for 11,700 homes, against a requirement for 9,920.

'Strong job growth supports people living in the city close to work, while new schools have improved educational aspirations and investment by the Ron Dearing UTC and the University of Hull also provides strong technical and academic skill base. We recognised a strong economic and leisure platform was central to supporting a strong housing offer.'

Making a Stand

As well as Hull being a White Ribbon city, pledged to ending male violence against women, the Housing Service has also signed up to Make a Stand, a new campaign led by the Chartered Institute of Housing.  It commits us to taking action to support people experiencing domestic abuse.

The Housing Service has for many years played a key role in tackling domestic abuse in Hull, an issue that affects many residents in the city.  Domestic abuse is one of the biggest issues we face in society today, and shockingly two women are killed every week in the UK by their partner or ex partner.

In Hull we aim to provide a supportive and sensitive service to victims of domestic abuse, whilst taking a zero tolerance approach to perpetrators.

If you are living with domestic abuse, don’t suffer in silence.  

Visit the Hull Domestic Abuse Partnership (DAP) website for more information

Alternatively contact Hull Domestic Abuse Partnership (DAP) in confidence on  01482 318 759.  In an emergency call 999.

Keeping your information private

You may have received information for banks, mobile phone providers and social media companies about changes to their terms and conditions or privacy policies.

This is because the law on data protection has changed and all organisations which keep people’s personal information should have reviewed their policies and procedures. One of the main changes is that organisations may have new privacy policies to tell you what information they collect from you, why, who they may share it with and how long they keep the information.   

View Hull City Council’s Privacy Policy

Community Alert

Humberside Police Logo
Do you want to know what’s going on in your area?
Humberside Police has launched a new community alert system so that people can find out about what is happening in their local area.

The new system, called My Community Alert, allows you to register to receive real time messages about incidents happening in your neighbourhood that may affect you or your family.
Choose how you would like to receive messages - by text, voicemail or email - how often you would like to receive alerts and about the issues that matter to you, from collisions and road closures to missing people.

Visit the Humberside Police website to sign up

Hull Let’s get online

Lets Get Online Logo
As a tenant, with just one click you can - 

  • pay your rent
  • check your rent account
  • order and track a repair
  • sign up to pay your rent by direct debit
  • bid for a home
  • and much, much more 

Going online, from anywhere at any time saves you the hassle of going to a Customer Service Centre or phoning the Contact Centre.

If you are interested in learning how to get on line, how to make the most of your tablet, PC, laptop or smartphone or feel your computer skills are a bit rusty, why not pop along to one of the 'Get Online' sessions being run by the Tenant Participation Team and tenant Digital Champions?  

Date Time Venue Area
Thursday 19 July 9.30am to 12.30pm Spring Bank Community Centre, West Parade Riverside
Friday 27 July 1.30pm to 4.30pm St Margaret’s Welcome Centre Park
Friday 7 September 9.30am to 3.30pm Age UK, Porter Street Riverside


Prize draw winners

Three luck tenants are £500, £250 and £100 better off having won the prize draw for signing up to pay their rent by direct debit or standing order. People who already made payments in this way were also included in the draw.
Look out for the next cash prize draw.  


This month we welcome Great Thornton Street Tenants’ and Residents’ Association (TARA).  Our newest TARA is for people living in the three tower blocks on the estate. Having the TARA in place gives residents a collective voice to represent the views of people in the area helps make their neighbourhood a better place to live.

Contact the Tenant Participation Team on if you are interested in getting involved in the Great Thornton Street TARA.

Tenants’ Forum information

Upcoming Tenants’ Forum meetings     

Date Time Guest Speaker
Monday 30 July 1.30pm to 3.30pm Keith Hunter – Police and Crime Commissioner
Thursday 16 August 10am to 12pm Dave Richmond – City Neighbourhoods and Housing Manager
Thursday 20 September 10am to 12pm Tenants’ Forum Annual General Meeting

All Tenants’ Forum meetings are held in The Guildhall


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