Commercial rent payments

We are currently experiencing problems with our online forms, please try again later. We apologise for any inconvenience this may cause. We are working to resolve the issue as quickly as possible.

We have several convenient ways for you to pay your commercial rent.

You need your reference number which is 11 digits and starts with a 7. You can find this in the top right corner of your invoice.

Online

Make a secure payment anytime with myPayments. You need - 

  • your debit or credit card
  • an email address to be sent a receipt (optional)

Direct debit

We can set up regular payments from your bank or building society account on your behalf. You just need to complete and return our direct debit mandate.

To request a direct debit mandate email assetregisterhumber@nps.co.uk 

You need to provide the following information -

  • name
  • postcode
  • reference number

Post your direct debit mandate to -

NPS Group
Earle House
Colonial Street
Hull
HU2 8JY

Transfers or standing orders

You can transfer a one off payment or set up regular payments from your bank or building society through online banking, telephone banking or in person.

Our bank details are -

  • Sort code: 56-00-06
  • Account number: 03889149

You need to quote -

  • 0000 310 followed by your 11 digit reference number (this starts with a 7)

Telephone

You can pay anytime by automated telephone payment on 01482 300 300 (select option 1). Our contact centre staff are available to take payments -

  • Monday to Friday, 8am - 7pm
  • Saturdays, 9am - 1pm

You'll need -

  • your reference number
  • a debit or credit card

In person

You can pay by debit or credit card at any of our customer service centres. Some also take cash or cheque. You need your commercial rent barcode (marked Allpay reference) or your reference number.

Find out more about our customer service centres

If you have a commercial rent barcode, you can pay your commercial rent at any -

  • UK post office with cash, debit card or a cheque
  • supermarket or shop that displays the PayPoint logo with cash

If you have a swipecard, you can pay your commercial rent at any -

Find out how to request a swipecard

Postal

Make your cheque or postal order payable to - Kingston upon Hull City Council - and write your reference number on the back. Send it to -

Hull City Council
Treasury Building
PO Box 15
Guildhall Road
Hull
HU1 2AB

Make sure you use the appropriate postal option so your payment arrives on time.

Debit and credit cards

We accept the following debit and credit cards -

  • Visa
  • Visa Debit
  • Visa Electron
  • Mastercard
  • Maestro

We do not accept American Express.

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