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Home / Business / Business rates / Business Rates

Financial help for businesses during the Coronavirus pandemic

If your business is legally required to close because of national or local restrictions introduced after 31 October 2020, you can claim a support grant for the period you are forced to close.

Financial help for businesses during the Coronavirus pandemic

Business rates

Business rates are collected by local authorities and are the way in which your business contributes to the cost of services in your local area. This financial years business rates are detailed in the below guide.

PDF icon A Guide to your Business Rates 2021-2022

Business rates charges

The Department of Communities and Local Government in central government set business rates each year.

We keep approximately half of the business rates collected locally. This helps to improve the local economy. The remainder goes to central government to be allocated to local authorities through grants.

General business rates information

With the exception of offices that are exempt from business rates, each non-domestic property has a rateable value which is calculated by the Valuation Office Agency (VOA). 

The rateable value of your property can be found on the VOA website or at your local valuation office. Any queries or complaints regarding your rateable value must be raised with the VOA. 

Visit the VOA website

The address of your local valuation office is - 

Hull Valuation Office
Earle House
Colonial Street
Hull
HU2 8JN

Telephone - 03000 501 501

The rateable value broadly represents the yearly rent the property could have been let for on the open market on a particular date. For the revaluation that came into effect on the 1 April 2017, this date was set as the 1 April 2015.

We calculate business rates bill by multiplying the rateable value of the property by one of two multipliers. The standard multiplier for properties with a rateable value over £51,000 and the small business multiplier for properties with a rateable value under £51,000. These multipliers are set by the government.

Home businesses

If part of the home is set aside, modified or used solely for business purposes then business rates may be payable for that part.

The council tax for the remaining domestic part of the property may be adjusted. Each case is determined by the Valuation Office Agency.

Valuation Office Agency (VOA)

Help with business rates

There are a number of different types of business rates relief and exemptions available to help reduce your business rates bill. 

Business rates, reliefs and exemptions

Paying your business rates

There are a number of different ways to pay your business rates.

Payment of business rates

Struggling to pay business rates

If you are struggling to pay your business rates you should contact us, using the Business Rates General Enquiry form below.

Recovery

Business rates recovery

Disagreeing with a business rates decision

If you disagree with the rateable value of your business you must contact the Valuation Office.

Contact Valuation Office Agency (VOA)

If you disagree with a decision regarding a relief, discount, payment or have a general enquiry relating to business rates please contact the Business Rates team.

Further information

If you wish to contact the Business Rates team for a general query or for any other changes, such as becoming a new occupier, or vacating a property, complete the Business Rates General Enquiry form.

Business Rates General Enquiry

Related content

  • Business Rates - Recovery
  • Business rates for charity and community groups
  • Business Rates, Reliefs and Exemptions
  • Business rates payments
  • My business rates
  • Rateable value of your business

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