Wheelchair access in taxis and private hire cars

To be recognised as a designated wheelchair accessible vehicle your vehicle must - 

  • be capable of carrying some, but not necessarily all types of occupied wheelchairs
  • allow the user of a 'reference wheelchair' to enter and exit the vehicle and travel in the passenger compartment in safety and reasonable comfort whilst seated in their wheelchair

The driver of a designated vehicle must -

  • carry the passenger while in the wheelchair
  • not make any additional charge for doing so
  • carry the wheelchair if the passenger chooses to sit in a passenger seat
  • take such steps as are necessary to make sure that the passenger is carried in safety and reasonable comfort
  • give the passenger such mobility assistance as is reasonably required

If a driver fails to comply with any of the above they are committing an offence.