Bereavement services

The Crematorium Office at the Chanterlands Crematorium has re-opened 14 September.

However, in order to maintain covid safety we are operating a strict appointment only service.

If you wish to discuss a Bereavement Service related matter please ring 01482 614976 for help and if necessary to book an appointment to see a Bereavement Officer.

The building has been assessed and is covid secure. Visitors entering the building will be required to wear a face covering and sanitise their hands.

We provide support and advice on all issues relating to -

  • cemeteries and burials
  • cremations                                                                                     
  • funerals - arranging a funeral and expenses
  • memorials and after cremation commemoratives
  • family history and historical information

We have five cemeteries and one crematorium located within the city boundary, these are -

Bereavement officers are still available to take your calls on 01482 614 976 from 8.30am – 4.30pm Monday to Friday except Tuesday when we are available 10.30am – 4.30pm.

The outside public toilet at the Chanterlands Crematorium is now open everyday 8.30am-4.30pm current government guidance are followed.

The Chanterlands Crematorium book of remembrance is now open  everyday 8.30am-4.30pm current government guidance are followed.

The large chapel capacity has now been increased to 30 people and the small chapel 12 people.

The Cemeteries remain open to the public at the times listed below.

The main gates for the above will be open from 8.30am until 7.30pm from the 1 April until the 31 October. From the 1 November until the 31 March the main gates will be open from 8.30am until 4.30pm.

All other access gates are locked at an earlier time. 

If you have any further questions please contact Bereavement Services on 01482 614976 or email: 

Contact us

When making a request for appointments, advice or information we need -

  • your name, address and telephone number
  • the best time to contact you
  • details of the advice you require

For more information on Public Health Funeral Policy access PDF document below.