Bereavement services

We provide support and advice on all issues relating to -

  • cemeteries and burials
  • cremations                                                                                     
  • funerals - arranging a funeral and expenses
  • memorials and after cremation commemoratives
  • family history and historical information

We have five cemeteries and one crematorium located within the city boundary, these are -

Due to the Covid-19 guidelines Chanterlands Avenue Crematorium is now closed to the public. Only people attending a service should be visiting the building, however the Crematorium grounds are now open.

Bereavement officers are still available to take your calls on 01482 614 976 from 8.30am – 4.30pm Monday to Friday except Tuesday when we are available 10.30am – 4.30pm.

Please be aware that no more than ten people are, at this time, able to attend any service.

The Cemeteries remain open to the public at the times listed below.

The main gates for the above will be open from 8.30am until 7.30pm from the 1 April until the 31 October. From the 1 November until the 31 March the main gates will be open from 8.30am until 4.30pm.

All other access gates are locked at an earlier time.

During May 2020 - October 2020 we will be carrying out essential maintenance works to Chanterlands Avenue Crematorium. We expect some disruption and restricted access during this time, please accept our apologies for any in convenience caused. 

Road surfacing works are currently taking place within the Western Cemetery and so some areas within the Cemetery have restricted access whilst works are completed. Visitors to the Cemetery are politely and respectfully asked to avoid the areas where works are clearly taking place.

We apologise for any inconvenience caused however the work is important given the current poor road surface in certain areas. 

If you have any further questions please contact Bereavement Services on 01482 614976 or email: 

Visit Us

We welcome and encourage families, funeral directors and Ministers to visit us here at Chanterlands Crematorium. We would recommend a visit prior to any service you are due to attend.     

Contact us

When making a request for appointments, advice or information we need -

  • your name, address and telephone number
  • the best time to contact you
  • details of the advice you require

For more information on Public Health Funeral Policy access PDF document below.