COVID-19 Service update -
Due to the coronavirus situation the team are currently responding to emergency services, which are attending to burial and cremation services only.
Please note that the following requests for services therefore will take us longer than usual to respond -
- a request to search for family history information
- a request to transfer a burial plot to a new deed holder - unless it is required for a pending burial.
- a request to purchase memorabilia, such as a plaque, vase or bench
- a request to arrange an exhumation of ashes, unless it is an urgent situation.
- a request for an appointment with the team, unless it is in relation to a pending burial or cremation.
We acknowledge receipt of your request, and we will aim to contact you again about your request in February 2021.
Thank you for your understanding and cooperation.
Our dedicated, friendly and highly experienced Bereavement Services Team at the Chanterlands Crematorium manage all the process of renewing a leased memorial and answer any queries or questions that you may have.
Important to note
It is vital that we have your up to date contact details throughout your leased memorial period, if details change please notify us. All correspondence will be sent to the last recorded address. It is the lease holder’s responsibility to keep the Crematorium Administration Office informed of any change to -
- contact details
- telephone number
When the lease is due to expire, you are encouraged to contact us directly to arrange the renewal or advise us of your other wishes.
|A quick guide for the various memorials option available, the locations and lease periods. Lease periods can be extended or additional years bought at the outset of the lease, if requested at the time of purchase.|
|Rose Tree||All Locations||Scatter ashes only||*Lease period ten years|
|Memorial Tree||Northern||Scatter ashes only||*Lease period ten years|
|Lavender Walk||Northern||(below ground vault x two sets of cremated remains) Inter.||*Lease period ten years|
|Millennium Walk||Northern||(above ground vault x two sets of cremated remains) Inter.||*Lease period ten years|
|Vase Block Tablet||The Sunken Garden||scattering only in a nearby rose bed||*Lease period ten years|
|Northern Columbarium Niche (Vault) – Northern (x 2 sets of cremated remains) Inter||Northern||(x two sets of cremated remains) Inter.||*Lease period ten years|
|Northern Columbarium Wall Plaque||Northern||(scatter in a nearby rose bed)||*Lease period ten years|
|Baby Cemetery Plaque||Northern||Scatter.||ten years|
|Sanctum 2000||Eastern & Priory Woods||(above ground vault x two sets of cremated remains) Inter.||*Lease period ten years|
|Hedon Road Columbarium||Hedon Road||(above ground vault x two sets of cremated remains)||*Lease period ten years|
|Octagonal Planter Plaque||Crematorium & Eastern||(Scatter on a nearby lawn).||*Lease period ten years|
|Hexagonal Bench Plaque||Crematorium||(Scatter on a nearby lawn).||*Lease period ten years|
|Octagonal Tower Sanctum Unit||The Sunken Garden||(above ground vault x two sets of cremated remains) Inter.||*Lease period ten years|
|Sanctum Curved 18||The Sunken Garden (indoor)||(above ground vault x two sets of cremated remains) Inter.||*Lease period ten years|
|16 Wall Tablet Unit Plaque||The Sunken Garden (indoor)||(Scatter in a nearby rose bed)||*Lease period ten years|
|Wooden Bench||All Locations (location agreed in advance)||scatter||*Lease period ten years|
|Granite Bench||All Locations (location agreed in advance)||Inter (Vaulted bench)/Scatter Non vaulted bench)||*Lease period ten years|
|Bird Table||All Locations (location agreed in advance)||scatter||Sponsorship five years|
|Bird & Bat Boxes||All Locations||(Only if you have a leased memorial tree)||Sponsorship five years|
|Ailsa Craig Boulders||Priory Woods||(above ground vault x one set of cremated remains) Inter.||five and ten year leases|
|Bird Bath Plaque||Priory Woods||scatter||five and ten year leases|
|Baby Mushroom Plaque||Priory Woods||scatter||five and ten year leases|
|Barbican Plaque||Crematorium||Scatter on a nearby lawn||five years leases|
At the time of renewal, we will ask you to fill in and sign a lease renewal form agreeing to extend the lease period. (This must be the original lease holder, unless that person has sadly passed away, then we would ask the next of kin/s to agree a new leaseholder).
There are various payment options available. We understand renewing a memorial is extremely important to many in order to maintain the memory of their loved one. However, we do understand various options are needed to ensure they are affordable. We can -
- arrange monthly instalments over a ten month period (via direct debit or payment cards).
- raise an invoice (this would be received within five working days and multiple payment methods are offered).
- take payments over the telephone using a debit/credit card.
Once the lease is renewed, you will receive a revised lease agreement, this will state -
- the memorial
- the date renewed
- the date it will expire
- the fee paid
- your up to date contact details
- the rules and regulations
Please always read through documents carefully, sign and return 1 copy to the Chanterlands Crematorium and keep a copy for you own records (keep this document safe).
A pre addressed envelope will be provided, return to -
Hull Bereavement Services