Coronavirus COVID-19 General Advice

Household resilience plan

Now is the time to think about what you would do if you caught the virus and your household had to say at home for 14 days.  Take some time today to talk it through with you family and friends and thinking about some of the following - 

  • who can support you stay at home by carrying out the essentials for you? (food shopping, collecting prescriptions etc)
  • what local shops / pubs / takeaways will deliver to you?
  • who can help with your pets / walk your dog?
  • who relies on you for support at the moment?  What support do you carry out and who can help them? 
  • do you have the key contact numbers you need?  Neighbours, chemists etc

To help you plan please use the below guide -

Scam advice

During this difficult time please ensure that you are being extra vigilent. Please see below for information on the steps you can take to protect yourself and others from becoming victims of scams.

Wash your hands of coronavirus scams!

Friends against Scams aims to protect and provent people from becoming victims of scams. 

Be aware of people offering or selling - 

  • virus testing kits - these are only offered by NHS
  • vaccines or miracle cures - there is currently no vaccine or cure
  • overpriced or fake goods to protect yourself from Coronvirus such as anti bacterial products
  • shopping or medication collection services
  • home cleaning services

Protect yourself and others - 

  • don't be rushed into making a decision. If it sounds too good to be true it probably is
  • only purchase goods from legitimate retailers and take a moment to think before parting with money or personal information
  • don't assume everyone is genuine. It's ok to reject, refuse or ignore any requests. Only criminals will try to rush or panic you
  • if someone claims to represent a charity, ask them for ID. Be suspicious of requests for money up front. If someone attempts to pressure you into accepting a service they are unlikely to be genuine. Check with family and friends before accepting offers of help if you are unsure

For more advice on scam calls access Citizens Advice consumer help website

Access Action Fraud website for further information on how to report a scam