Coronavirus - Your role in protecting Hull

Keeping Hull safe campaign image

Do it for your city; for your family, for your friends.

The world is opening up again and Hull is no different. But it’s vital we remember Coronavirus has not gone away. Any of us, including the most vulnerable, can still catch it. While most people will recover, it can still be fatal.

Now more than ever, we all need to work together to protect ourselves, our loved ones and our communities from Coronavirus. To keep our city safe for everyone, keep businesses open, keep enjoying the things we love, we all need to do three things:

  • take care
  • take notice
  • take action

Take care by following the latest social distance guidance; washing your hands regularly and thoroughly, with soap, for at least 20 seconds; wearing a face covering when necessary.

Find out about the latest social distancing guidance

Take note by recognising Coronavirus symptoms and the fact these could change. Currently, symptoms are; a high temperature; a new continuous cough; a loss or change of sense of smell or taste.

Find out what the symptoms of Coronavirus are

Take action by staying at home if you or anyone in your household has symptoms, if you find you have had contact with someone with Coronavirus symptoms, or if you are asked to. Anyone with symptoms must get a test as soon as possible.

Read the stay at home guidance

Hull has already proved it can meet the challenges and make the changes Coronavirus has imposed on all of us. The hardest part of lockdown may be over, but the virus has not gone away, and taking these small steps can make sure we keep moving forwards, not backwards.

The council is ready. We are doing all we can to keep you safe. We have a plan to prevent outbreaks and to deal with them if and when they happen. We need you to be ready too; we need you for our plan to work. We need you to take care, take notice and take action.

Keep Hull safe, keep #HullTogether. For all of us.

Report concerns about a local business

Anyone can report concerns about potential breaches by businesses of the closure restrictions and social distancing during the pandemic or get advice on these matters.

Please provide details using the form below -

The Coronavirus Outbreak Prevention and Management Plan

This plan guides our work to prevent and contain outbreaks, it was approved by Hull City Council Cabinet Monday 27 July 2020.

The plan, developed by Hull City Council and its local partners in the city, describes how Coronavirus will be controlled at a local level in Hull. It defines the council’s role and how it will work with partners across the city to reduce risks of virus transmission, prevent outbreaks and deal with them when they occur.

The plan, which can be accessed above, was developed in response to the government transferring local responsibility for Coronavirus to councils and their partners. It explains who will lead the work and the organisations involved; places, people and situations which may be at greater risk; and what will happen when Hull has cases or outbreaks.

An elected-member led Hull Outbreak Control Engagement Board has been established, which will focus on engaging with local communities and partners.

A key element of prevention and management will be the NHS Test and Trace programme, a government initiative intended to control and contain the spread of the virus by identifying people at high risk of having been exposed and ensuring they isolate. The council’s local knowledge and expertise will be key in making sure everyone, particularly those who are vulnerable or marginalised, understands what they must do and is able to do it.

Responsibilities of the council and partners involved include overseeing the contact tracing workforce, managing complex cases and outbreaks, utilising health protection and epidemiological staff, supporting contact tracing and self-isolation for people who are homeless/rough sleepers or vulnerable. It will be involved where there are outbreaks within a particular setting (a school, care setting or other location).

Test and Trace

Test and Trace is intended to control and contain the spread of Coronavirus. It does this by identifying people at high risk of having been exposed to the virus and ensuring those people isolate to avoid spreading it further.

Anyone with Coronavirus symptoms of any age can and should now be tested. When someone tests positive they will be contacted and asked to isolate and to provide details of every person they have had close contact with during the time they have been infectious. This time period and how a ‘close contact’ is defined will be explained. Those contacts will also then get a text, email or phone call explaining that they are at risk of Coronavirus and must also isolate.

The track and trace app is not yet available.

Your role

Every person in Hull simply needs to be ready to isolate if asked. Any plans to control the virus and keep people in the city safe only work if everyone does their part. This means continuing to follow government advice around Coronavirus, getting a test if you have symptoms, and isolating when asked. 

Government advice on Coronavirus

Coronavirus testing

Anyone who has Coronavirus symptoms can now be tested, including people aged under five. The antigen (swab) test confirms whether someone has Coronavirus. There is also an antibody blood test (which can tell if someone has had the virus and recovered) now in the process of being rolled-out, though this is not part of the NHS Test and Trace programme. 

Book an NHS Coronavirus test

Book an NHS Coronavirus test for key workers

The isolation period

The isolation period is 14 days from the most recent point of contact with the person infected with Coronavirus. What is classed as contact will be explained in any communication you receive should you be asked to isolate.

The latest advice from the World Health Organisation (WHO) is that there is no evidence to suggest having Coronavirus and recovering provides immunity, therefore you can be asked to isolate more than once.

Test and Trace Scam

There have been national reports of a Test and Trace scam, which asks for money. Genuine calls will never ask you for money, bank details or to download anything.

More information on how to know communication is genuine

Further information

General advice on Coronavirus

More on Test and Trace

Advice for employees

Advice for employers