Orchard Customer Service Centre

At the Orchard Customer Service Centre you can access online council services using public computers 

  • council tax
  • housing benefits
  • housing  queries
  • housing repairs
  • paying council bills and invoices
  • place Homesearch bids

Staff are available to assist those customers who are unable to use online services or where the service they require is not yet provided online.

There is also a freephone with a direct line to our contact centre which is available even when the customer service centre is closed. 

Other services at the centre -
•    NHS services, GP surgeries, Dentist
•    a pharmacy
•    free internet access (Peoples Network)
•    Free WiFi (provided by KCom)

Orchard Customer Service Centre is located in the Orchard Centre.

Telephone - 01482 300300

Email - info@hullcc.gov.uk

Find out more about services provided at the Orchard Centre

The Orchard Centre CSC
Hull City Council
The Orchard Centre
Orchard Park Road

Opening hours from 6 January 2020
Monday 9am-4.30pm
Tuesday 9am - 4.30pm
Wednesday 10.30am - 4.30pm
Thursday 9am - 4.30pm
Friday 9am - 4.30pm
Saturday closed
Sunday closed


Postal address

You can visit us in person, but post should be sent to the following postal address -

Treasury Building
Hull City Council
Guildhall Road