We have several convenient ways for you to pay for your Helping Hands cleaning service.
You need your reference number which is 11 digits and starts with a 7. You can find this in the top right corner of your invoice.
Make a secure payment anytime with myPayments. You need -
- your debit or credit card
- an email address to be sent a receipt (optional)
From Thursday 15 February you can only make online payments using a compatible browser.
Visit our browser compatibility page to find out more information
We can set up regular payments from your bank or building society account on your behalf. You just need to complete and return our direct debit mandate.
To request a direct debit mandate -
- email firstname.lastname@example.org
- telephone (01482) 816264 / 816246
You need to provide the following information -
- reference number
Post your direct debit mandate to -
You can transfer a one off payment your bank or building society through online banking, telephone banking or in person.
Our bank details are -
- Sort code: 56-00-06
- Account number: 03889149
You need to quote -
- 0000 310 followed by your 11 digit reference number (this starts with a 7)
You can pay anytime by automated telephone payment on 01482 300 300 (the options to select are: Option 1; Option *; Option 3; Option 6 (Commercial Rent).
Our contact centre staff are available to take payments -
- Monday to Friday, 8am - 7pm
- Saturdays, 9am - 1pm
You'll need -
- your reference number
- a debit or credit card
You can pay by debit or credit card at any of our customer service centres. Some also take cash or cheque. You need your commercial rent barcode (marked Allpay reference) or your reference number.
If you have a commercial rent barcode, you can pay your commercial rent at any -
- UK post office with cash, debit card or a cheque
- supermarket or shop that displays the PayPoint logo with cash
Make your cheque or postal order payable to - Kingston upon Hull City Council - and write your reference number on the back.
Send it to -
Hull City Council
PO Box 15
Make sure you use the appropriate postal option so your payment arrives on time.
Debit and credit cards
We accept the following debit and credit cards -
- Visa Debit
- Visa Electron
We do not accept American Express.