You need to make sure you are using a compatible browser to access online payments.
Online payments only accept browser connections using Transport Layer Security 1.2 (TLS 1.2).
Testing your browser compatibility
Visit the Quickstream website to check if your browser is compatible
Compatible browsers
| Supported browser | Supported browser version |
|---|---|
| Chrome | 30 and above |
| Android | Android 4.4 and above |
| Firefox | Firefox 24 and above |
| Internet Explorer | 8 and above - Windows Vista and older operating systems, such as Windows XP, are not compatible |
| Safari | 7 and above and OSX10.9 |
| Safari mobile | 5 and higher for iOS 5 (operating system) and above |
| Opera | 17 and above |
If you try to make a payment using an incompatible browser after this date you will not be able to access the payment system.
Please follow the guidance notes to update your browser.
Apple Safari
There are no options for enabling SSL protocols. If you are using Safari version 7 or greater, TLS 1.2 is automatically enabled.