If you are having difficulty paying your council tax you should contact us. If you don't extra costs could be added to your bill.
We cannot make a different payment arrangement until a court summons is issued. To make a new payment arrangement we require full income details.
Please be aware that for a short period of time, if you have a Housing Benefit claim with a partner, you may see fewer details than you were previously able to access on the partner side of your claim. We apologise for any inconvenience this may cause.
If payment is not made within seven days of the instalment date, the council can start recovery proceedings.
If a payment is overdue, a reminder is issued showing the amount you need to pay. If payment is made within seven days, the instalments continue.
If you cannot bring your payments up to date within seven days, you should contact us. It may be possible to make different arrangements otherwise, a summons can be issued for the full amount of council tax due for the year. Plus £80 costs are added to your bill.
If payment is made after a first reminder has been issued and a further instalment is missed, a second reminder is issued for the unpaid amount. If payment is made within seven days, the instalment arrangement can continue.
If you cannot bring your payments up to date within seven days, you should contact us immediately. It may be possible to make different arrangements in exceptional circumstances. Otherwise, a summons is issued for the full amount of council tax due for the year. Plus £80 costs are added to your bill.
If you miss another instalment payment after a second reminder has been issued, a final notice is issued for the full amount of council tax due for the year as you have lost the right to pay by installments.
Unless the whole amount is paid within seven days a summons is then issued, plus a further £80 costs are added to your bill.
A payment arrangement may still be possible, but Court action continues.
A summons is a document issued by the Magistrates Court. It is a legal order for you to appear before Magistrates at a time and place given on the form.
You do not have to attend the hearing if you are not disputing the case but it is important that you contact us to make an arrangement if you are not paying the debt in full.
A summons can be delivered by posting it to the last known address of the debtor. We do not have to prove that the summons or reminder has been received but only that it has been posted.
If payment is made to the council in full before the Court date, including the extra costs, that is the end of the matter.
If full payment is not made, the case is presented to the Magistrates Court and a liability order will normally be granted for the council tax and costs. An arrangement may still be accepted at this stage. It is still important to contact us to talk through the details and avoid the enforcement of the liability order.
The liability order gives us the right to recover the debt by enforcement through various methods such as -
- attachment of earnings
- Enforcement Agent action
- bankruptcy proceedings
- A petition for bankruptcy can be presented in the County Court against any person owing at least £5000. This isa very serious matter and you can expect to lose your assets, including your home.
- charging orders
- committal to prison
- An enquiry into your income and expenses takes place and a payment order made by the magistrates. Failure to maintain payments could ultimately result in a prison sentence. If you do not appear in court, the magistrates issue a warrant for your arrest, with bail.
After a Liability Order is granted we send you a letter giving you 14 days to pay in full or make a suitable payment arrangement. This letter includes a form requesting details of your household income which you must complete and return. The form is part of the legal procedure and must be returned by law. If it is not returned, a fine of £500 could be issued by the courts. If false information is supplied, the fine is up to £1000. A criminal conviction would also be recorded.