Coronavirus community support and advice

Coronavirus - Your role in protecting Hull

The government has now transferred responsibility for local outbreaks of Coronavirus to local authorities. Hull City Council is ready for this change and has developed a highly detailed Outbreak Management Plan which sets out what our responsibilities are and how we will manage them.

Information on our Outbreak Management Plan

Coronavirus (COVID-19) support

Due to the coronavirus pandemic, the UK government has implemented unprecedented measures in an attempt to reduce the spread of the virus.

These measures may unfortunately have an impact on your daily lives, resulting in the need for extra support.

If you are struggling to cope at the moment, or concerned about a friend or neighbour, or if someone you know needs support, then help is available. 

Hull City Council and the voluntary sector are working together to provide support in the following areas -

  • food
  • fuel
  • housing
  • money
  • payment of bills
  • collection of your medication
  • befriender service - "chatty hull"

To apply for help please complete the below form, please ensure that you identify whether you are completing this form on behalf of someone else when asked to enter your details -

Upon submission of your form you will be contacted within 24 working hours to discuss your needs in more detail.

Alternatively if you are unable to complete the online form please contact us on 01482 300 307.

Coronavirus (COVID-19) – Report concerns about business breaches or get advice

Anyone can report concerns about potential breaches by businesses of the closure restrictions and social distancing during the pandemic or get advice on these matters.

Please provide details using the form below -

If you have concerns about members of public not observing government advice in relation to social distancing, you can report this to Humberside Police via their website or by calling 101 if they do not have access to the internet.

Access here to report the issue to the police

Coronavirus (COVID-19) advice

Residents should ensure that all relevant advice provided by the Government, Public Health England and the NHS is followed. Links to these information sources can be found below -

Coronavirus UK Government response

NHS Guidance

Coronavirus General Advice

Advice in other languages

If you require guidance in another language, Doctors of the World have produced advice, available as PDF and video, in partnership with the British Red Cross, Migrant Help and Clear Voice. 

Visit the Doctors of the World website

Available languages -

Shqip / Albanian አማርኛ / Amharic Arabic / اللغة العربية
ՀԱՅԵՐԵՆ/ Armenian বাাংলা/Bengali Български/ Bulgarian
မြန်ြာ / Burmese 简体中文 / Simplified Chinese 繁體中文 / Traditional Chinese
CESKY / Czech Dari / درى EESTI/ Estonian
Farsi / فارسی Français / French DEUTSCH / German
EΛΛΗΝΙΚΑ / Greek ગજુ રાતી / Gujarati Hausa
हिन्दी/Hindi Magyar/Hungarian ITALIANO / Italian
Krio Kurdish Sorani/ کوردی سۆرانی LATVISKI \ Latvian
LIETUVIŲ KALBA / Lithuanian മലയാളം / Malayalam Oromo
Pashto / پشتو Język polski / Polish Português / Portuguese
[ਪੰਜਾਬੀ] / Punjabi Roma/Romanes Română / Romanian
Русский / Russian سنڌي / Sindhi SLOVENČINA / Slovak
Soomaali/Somali Español / Spanish Swahili/Kiswahili
தமிழ் / Tamil ትግርኛ / Tigrinya Türkçe / Turkish
Urdu / اردو Tiếng Việt/Vietnamese Wolof
אידיש / Yiddish

Several videos have been made by Leeds City Council to assist people who may have difficulty accessing written content or who's first language is not English to access Covid-19 advice.

The videos are available in 11 different languages -

Arabic -  اللغة العربیة – Bengali -  বাংলা Czech - Cesky
Farsi - فار Kurdish Sorani - کوردی سۆ رانی Polish - Jezyk Polski
Punjabi -  [ਪੰਜਾਬੀ] Romanian - Română Slovak - SLOVENČINA
Tigrinya - ትግርኛ Urdu / اردو

The following titles can be viewed on their YouTube channel

  • Covid-19 Spot the signs 
  • Covid-19 Hand washing
  • Covid -19 Essential advice

Visit Leeds City Council's YouTube channel

Hearing Impairment and Visual Impairment Support

Coronavirus advice in British Sign Language

Emotional health and well-being support

Advice, support and useful resources to support children, young people and parents who are spending more time together as we all stay home to save lives, can be found on the How are you feeling website using the link below.

Access how are you feeling

Access Mind

Access Young Minds

Access information on COVID-19 and Mental Health


If you are interested in volunteering to support your community during these difficult times please visit our volunteering page for more information - 

Information on volunteering