Customer service centres
We currently have three customer service centres in Hull -
- The Wilson Centre
- The Orchard Centre
- Kenworthy House - no longer a customer service centre but provides support for young people.
Customer service centres provide access to our services such as -
- applying for housing benefit and council tax reduction
- applying for housing
- paying bills
- collecting forms
- filling in forms
- free public internet
- help from partners - for example Citizen's Advice Bureau
The library service provides access to some of our services.
Blue badges, bus passes, parking permits, parking scratchcards and railcards can be applied for at -
- Bransholme Library
- Central Library
- Fred Moore Library
- Greenwood Library
- Ings Library
- Western Library
Bus passes, parking permits, parking scratchcards and railcards can be applied for at -
Bus passes and railcards can be applied for at -
There are four housing information points across the city providing access and advice on some of our services, such as housing and housing benefits. If it is a query regarding council tenant rent and repairs please register with the Housing Self Serve.
Please note the information points are currently closed over lunch time periods until further notice. A telephone service will be in operation during these periods if you cannot find the relevant information on the website.