Do it online with myAccount

Access our online services

By using our website and logging into your myAccount, you can access and request a range of our services when it is most convenient to you, 24 hours a day, rather than being restricted to office opening times.

You can track your request through your account by logging in and selecting my request tab. You can then access a list of your active requests and enquiries.

From Thursday 15 February 2018 you can only make online payments using a compatible browser.

For further information visit our browser compatibility guidance page

Exciting News - A new customer account

We are currently in the process of transitioning to a new customer account.  The new system will help us improve our customer service to you by:

  • allowing you to track your requests online
  • providing you with regular updates
  • enabling us to offer more streamlined services online

Unfortunately this means that customers can no longer register for a myAccount.  If you are already registered you can still access your account.

How to close your account

You can close your myAccount at anytime.

What we do with your information.

You can learn about cookies on your computer and how we use your information.

Access our privacy notice

Find out more about data protection