Private housing (assistance) privacy notice

Privacy Notice – Private Housing (Financial Assistance)

Hull City Council Private Housing – Financial Assistance Team will use information you provide to assess whether you are eligible to accept works for a  -

  • Disabled Facilities Grant and/or
  • Home Appreciation Loan and/or
  • Homecheque Loan and/or
  • Landlord Loan

We can be contacted -
By post

Hs-Private Housing Section 
Hull City Council
PO Box 15

By telephone
01482 300 300

By email

We process information about - 

  • customers applying for a range of Grants and Loans
  • household members
  • professionals involved in providing aids and adaptations to the home

The types of information we process includes - 

  • names and contact information
  • financial information 
  • biographical and family information
  • details of current accommodation and any housing issues or concerns;
  • health, welfare and safeguarding information

We receive information from -

  • customers
  • Adults Social Care Occupational Therapists 
  • building contractors 
  • other Council departments
  • housing providers
  • external bodies i.e. Hull and East Riding Credit Union , Sheffield Homes and Loans Team  

We process personal information to deliver our public functions as a local authority – working with Private Homeowners, Private Sector Tenants or Housing Association Tenants. 
Customers can apply for a range of Grants and Loans to adapt or improve their home. Disabled Facilities Grant for the cost of installing adaptations, Home Appreciation Loan offers affordable loans for people on a limited income, HomeCheque scheme is a home maintenance scheme.
We retain all information for 6 years. 

Find out more information on our general privacy notice page

If you would like more details about how we use your personal information or wish to complain please contact –

Hull City Council
Data Protection Officer
Room 11 
The Guildhall
Email -
Tel: 01482 300300

You also have the right to complain to the regulator –

Information Commissioner's Office
Wycliffe House
Water Lane

Telephone - 03031 231 113 (local rate) or 01625 545 745 if you prefer to use a national rate number

Visit the ICO website to contact by email