Terms and disclaimer

Welcome to Hull City Council’s new website. We hope you like our new design and find it easy to use. You can tell us what you think, or make suggestions for improvements, using this form.

We seek to provide high quality information on this website and aim to make sure it is accurate and up to date, however this is not guaranteed. We disclaim liability for injury, loss or damage arising from inaccuracies, omissions or interpretation of its content.

Although we aim to provide constant, uninterrupted access to this website, we do not guarantee this. We accept no responsibility or liability for any interruption or delay.

Virus protection

We make every effort to virus check any downloadable files on this website. We cannot accept any responsibility or liability for any loss or damage which may happen from the use of downloaded material. We recommend that you run an anti virus program on any material you download.

Security

To maintain a secure site, we monitor network traffic to detect or investigate -

  • unauthorised uses such as attempts to upload or change information
  • attacks on services
  • other attacks intended to cause damage. 

An example of this is when you send us an email (whether you use an online form or otherwise), it could be intercepted and checked by us, or on our behalf, before it reaches the intended recipient.

We understand concerns about security and use all reasonable efforts to establish secure connections between our systems. We feel these measures provide significant security for the information on our site however, no system is unconditionally secure.

Hyperlinks

To us

You may place a link to our website as long as you do not -

  • replicate (duplicate, copy or reproduce) content from our website, except where written permission has first been obtained from us
  • create a frame or border environment around our website content
  • deep link to any Hull City Council website content in such a way that by doing so you pass it off as you own website content
  • imply that we are endorsing your website, product or services
  • present false information about Hull City Council
  • use our logo without prior consent from us
  • have content on your website that could be construed as distasteful, controversial or offensive
  • infringe any intellectual property or other right of any third parties on your website

We reserve the right to request that any link in breach of these guidelines is removed and to take whatever action deemed necessary.

By us

We consider linking to organisations that –

  • offer a service that we agree complements one of our services and is of benefit to the public
  • are not for profit

Linking to information, products and services on third party websites does not imply our endorsement or approval of that information, product or service. We cannot guarantee the availability of linked pages.

Images

Whenever possible we obtain (either directly or via third parties) the express permission for images of people to be used on its website. However this is not always possible for group photographs. If you appear in any such photograph and wish it to be removed, please contact us.

Our branding

Our Armorial Bearings (the Three Crowns) is protected by the Kingston upon Hull Act 1984. You would need our prior written permission to use these and the names 'Kingston upon Hull City Council' and 'Hull City Council'. Requests to use the names or armorial bearings should be made to -

The Head of Legal and Democratic Services
Guildhall
Alfred Gelder Street
Hull
HU1 2AA

Advertising

The display of third party advertising on this site is not an endorsement or recommendation of any advertiser’s goods or services. We accept no responsibility for the accuracy of the advertisements nor the quality or suitability of the goods or services supplied.

All the money raised from advertising on this website goes toward improving our services.

What’s on in Hull (event diary)

Events or activities listed on our What’s on in Hull are usually submitted by us or our partner organisations, however occasionally private individuals or organisations also list events. Inclusion of an organisation’s event does not constitute a recommendation or an endorsement of the organisation or the event itself.

While every effort has been made to make sure the listings are accurate, we cannot accept responsibility for any errors, omissions, alterations or cancellations. As details of all events can change at short notice, it is advisable to check an event’s details with its organisers before attending.

Third party websites

Some of the services and content accessible from our website is on third party websites. While we take all reasonable measures to make sure information provided is not defamatory or offensive, we cannot control the content or take responsibility for pages maintained by external providers.

VAT registration

Hull City Council is VAT registered: 168 5243 45