Use this page for help if you are having difficulty with our online services.
Registration
School Portal gives you access to a wide array of schools information.
Register for Housing Self Service
Housing Self Service gives you access to your rent account as, as well as allowing you to raise non-emergency repairs online removing the need to wait in a queue for an advisor. Please see below for our handy guide on how to use our Housing Self Service if you have any difficulties.
Account verification
When registering for our online accounts you will be asked to verify your account, which consists of you receiving a link via email. Please follow the instructions on this email, and verify your account within 60 minutes. If you haven't received the email, please check your junk inbox.
Resetting a password
When resetting your password you will receive a link via email. Please follow the instructions on this email, and set up a new password via the link that is emailed to you, however please be aware that this link is only valid for 60 minutes. If you haven't received the email, please check your junk inbox.
Once you have requested to reset your password you will receive an email, please follow the instructions on the email to reset your password. If you haven't received the email, please check your junk inbox.
Reset your School Portal password
Reset your Housing Self Service password
If you do not receive an email to reset your password please contact us -