Subsidence is movement/settlement to a property identified by large cracks in internal and/or external walls.
If you feel your property has subsidence please contact us on - 01482 300 300.
If our Project Surveyor or principal contractor (Kingstown Works Limited) identifies possible subsidence during a property inspection they will ask for a survey of the property to be completed by a structural engineer from Norfolk Property Services (NPS). We will send you a letter to inform you when we have requested a structural engineer visit.
The engineer will visit your home and prepare a full report which they will send to us to take the appropriate action. This may be to-
- monitor any further movement
- carry out minor repairs and monitor any movement
- carry out major repairs.
We will send you a letter to let you know what happens next.