Duty to Refer

The Homelessness Reduction Act 2017 introduced a duty on specified public authorities to refer those who they think may be homeless or threatened with homelessness to local authority homelessness/housing options teams (i.e. it is likely they will become homeless within 56 days). The duty to refer will help to ensure that services are working together effectively to prevent homelessness by ensuring that peoples’ housing needs are considered when they come into contact with public authorities.

Before making a referral a public authority must -

  • have consent to the referral from the individual
  • allow the individual to identify the housing authority in England which they would like the notification to be made to
  • have consent from the individual that their contact details can be supplied so the housing authority can contact them regarding the referral.

If you are a public body that wants to refer a household that is homeless or threatened with homelessness to Hull City Council’s Housing Options Team please complete a referral form and email to dutytorefer@hullcc.gov.uk

Alternatively access information on how to register to use the Alert Services here

This duty applies to the list of public authorities set out below -

  • prisons
  • young offender institutions
  • secure training centres
  • secure colleges
  • youth offending teams
  • probation services (including community rehabilitation companies)
  • Jobcentre’s in England
  • social service authorities (both adult and children’s)
  • emergency departments
  • urgent treatment centres
  • hospitals in their function of providing inpatient care
  • Secretary of State for defence in relation to members of the regular armed forces