Warm Homes Team

COVID-19 service update

Due to the ongoing global COVID-19 pandemic, the Hull Warm Homes Team will no longer be undertaking home visits, we will instead complete applications over the telephone and via email and prioritise the most vulnerable who are without any heating or hot water.

The warm homes team provide a specialist service with the primary aim of reducing fuel poverty, increasing domestic energy efficiency and improving affordable warmth in the city.

We are here to help householders to keep warm, keep well and save money by providing a free, impartial advice service and access to relevant support. 

We are here to support all residents with advice, help and support to keep warm and well over winter, our heating  and insulation funding is available to both home owners and private tenants.

We offer -

  • home visits
  • telephone advice

What we can provide

Advice Services

  • energy efficiency advice
  • funding advice
  • benefit advice
  • impartial tariff advice
  • thermal image surveys
  • EPCs

Grant funded energy efficiency improvements

  • boiler upgrades or repairs
  • cavity Wall Insulation
  • loft Insulation

Support services

  • sign up to warm homes discount
  • sign up to priority service registers
  • sign up to community energy purchasing offers
  • fuel debt support
  • loan of temporary heaters

Additional help

  • referrals to local/national partner organisations for additional support

If eligible for ECO funded upgrades, we will manage the installation of measures and funding claim on behalf of the householder.

Where we cannot offer grant funded upgrades, we will provide information about alternative finance schemes.

Funding options

More information on funding schemes that may help you improve the efficiency of your property.

ECO (Energy Company Obligation)               

The Green Homes Grant

Finance Options

More information on loans that may help you make repairs or improvements to your property.

Home appreciation loan and equality

Home cheque scheme