Bus passes

Bus passes and rail card services will be by appointment only.

Initially, the following libraries will reopen for appointment-based services only, including a Select and Collect service -

  • Hull Central Library on Albion Street 
  • Bransholme Library at North Point Shopping Centre 
  • Fred Moore Library on Wold Road 
  • Freedom Centre Library on Preston Road
  • Greenwood Avenue Library on Greenwood Avenue 
  • Gipsyville Library on North Road
  • Ings Library on Savoy Road 
  • Western Library on The Boulevard 

To use the Select and Collect service call 01482 210000 or email lending.library@hcandl.co.uk

The following libraries will initially remain closed -

  • Avenues Library on Chanterlands Avenue
  • East Park Library in East Park
  • Longhill Library on Shannon Road
  • Waudby Library in The Waudby Centre, Annandale Road

Safety measures will be in place at Hull libraries to protect staff and service users.

Bus Passes

All councils are obliged to fulfill the requirements of the English National Concessionary Transport Scheme (ENCTS). This provides travel to senior citizens and some disabled people within certain criteria.

Whilst the person may travel free of charge bus companies are reimbursed by the local authority for the area where a journey commenced. Any council is able to provide a service over and above that requirement but when doing so can only offer this benefit where it is responsible for payment for example, journeys commencing within that area.

This scheme in Hull allows for travel 24 hours a day every day, passes are valid on regular bus services only and not excursions.

Hull residents can use their passes for journeys starting within Hull, and journeys extending outside the city boundary. If for instance a Hull resident left at 8am to go to Withernsea over night and left Withernsea the following day at 8am to come home their pass would be valid for the outbound journey but not for the home bound journey.

East Hull Community Transport

This organisation is misnamed and provides a dial a ride service across the whole of the city for those who would otherwise find travel very difficult. We provide financial support to enable them to operate this service.

Access EHCTS website

It is possible for a disabled person to be provided with a pass that allows a carer to travel with them free of charge provided that the disabled person would not otherwise be able to travel.

For more information on senior bus passes and disability bus passes please access below - 

Senior bus passes

Disability bus passes

Easy Rider Wallet scheme

Intended for the disabled the Easy Rider Wallet is bright orange with plastic pockets into which the holder can place important information, helping to make using public transport easier and making people more independent. The wallet alerts bus, taxi drivers and Paragon Interchange staff, that the holder may need assistance.

To obtain a wallet use the email address below or write to

Public Transport

Festival House

93 Jameson Street


HU1 3JJ.

There is currently no charge for this service

Alternatively email public.transport@hullcc.gov.uk