By getting involved in tenant participation you can influence the way we deliver our housing services and make decisions with us which help deliver an excellent service to all our customers. So you can give us your views on what we are doing well, and what we could do better. We organise and manage involvement activities and help volunteers, in line with our eight main involvement principles.
Access our latest tenant newsletter by downloading the document below.
Get involved through Facebook
Visit our Facebook page to find out about the latest ways of getting involved with the housing service, see dates of events and training courses and take part in online discussions.
Wider consultation with housing and prospective housing customers. Our consultations are open to everybody regardless of their -
- religion or belief
- sexual orientation
We want to hear from all our customers so that we can ensure that their views, experiences and needs are considered.
Our tenants compact
The 'key to our future' document, known as the tenants compact, sets out what we do for our involved tenants, what you can expect from us and what we expect from you. It covers a range of issues including the principles that govern tenant participation and it is signed by the council and council tenants.
How to contact us
Telephone: 01482 300 300
Tenant participation advisory service (TPAS) accreditation
We are the first local authority in the UK to achieve accreditation three terms in succession by the Tenant Participation Advisory Service (TPAS) for the work we do to involve tenants and residents in improving housing services.