The Wilson Centre

Due to industrial action between our waste contractor FCC and Unison, there may be disruption to waste collection services in Hull between Tuesday 1st May and Monday 14th May.

Due to the disruption, collections may be earlier or later than normal so we would encourage residents to make sure their bin is presented for collection by 7am.

We appreciate residents’ patience through this period of potential service disruption.

The Wilson Centre is a customer service centre where you can –

  • register a birth or death
  • apply for a school place for your child
  • seek guidance about how to complete our forms
  • get advice to support vulnerable adults and carers
  • receive help and support if you are homeless or faced with homelessness
  • apply for free school meals
  • get help with Universal Credit applications
  • receive Personal Budgeting support for Universal Credit applicants 
  • access and apply for council services online


At the Wilson Centre you can pay your -

  • council tax
  • business rates and Hull BIDS
  • housing and garage rent
  • council mortgages
  • overpaid housing benefit
  • sundry debt accounts
  • parking penalty charges
  • Kingston Communications telephone bills
  • other council bills

You can pay by cash, debit or credit card at the kiosk.

Hull Advice and Citizens Advice Bureau

Hull Advice and Citizens Advice Bureau are in the Wilson Centre on the first floor.

Find out more about Hull Advice and Citizens Advice Bureau


The Wilson Centre
Alfred Gelder Street

Telephone - 01482 300 300

Opening hours
Monday 9am - 4.30pm
Tuesday 9am - 4.30pm
Wednesday 10.30am - 4.30pm
Thursday 9am - 4.30pm
Friday 9am - 4.30pm
Saturday 10am - 1pm
Sunday closed







Postal address

You can visit us in person at The Wilson Centre customer service centre, but post should be sent to the following postal address -

Treasury Building
Hull City Council
Guildhall Road

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