Register my appliance
Consumers can register their domestic appliance online so manufacturers can issue safety updates or repair notifications to the right homes
Consumers can check online to see if consumer products have been recalled.
For information on recalls in certain product categories, including information on what to do if a product in those categories has been recalled
Buying second hand goods
When consumers buy second hand goods they are required by law to be safe.
The law gives you rights when you buy goods or services.
For help and advice on your rights as a consumer or to make a complaint you can-
- visit the Citizens advice website
- call the Citizens Advice consumer helpline on 03454 04 05 06