Customer service access points

Welcome to Hull City Council’s new website. We hope you like our new design and find it easy to use. You can tell us what you think, or make suggestions for improvements, using this form.

Customer service centres 

There are currently five customer service centres in Hull-

Customer service centres provide access to council services such as -

  • applying for housing benefit and council tax reduction
  • applying for housing
  • paying bills
  • collecting forms
  • filling in forms
  • free public internet
  • help from partners - for example Citizen's Advice Bureau

Library services

The library service provides access to some council services.

Blue badges, bus passes, parking permits, parking scratchcards and railcards can be applied for at -

Bus passes, parking permits, parking scratchcards and railcards can be applied for at -

Bus passes and railcards can be applied for at -

Information points

There are four housing information points across the city providing access to some council services, such as housing and housing benefits.