My council housing rent accounts

Welcome to Hull City Council’s new website. We hope you like our new design and find it easy to use. You can tell us what you think, or make suggestions for improvements, using this form.

If you are one of our tenants, our system allows you to -

  • access rent account details, including balances and payments
  • review and update your contact details
  • choose how to get your mail

To sign up

Select the button above, this will take you to Housing Self Service. Under the heading 'rent and other accounts or to sign up' follow the link 'sign up here'.

Enter the information requested. This includes your unique payment reference number, this is on your rent card and rent statements.

  • If when asked you select email as your preferred contact method, your user details and passwords will be emailed to you straight away and you can  immediately start to check your rent account.
  • If you select letter as your preferred contact method, letters containing your user details and passwords will be sent separately to your registered address within 10 working days.