Enforcement Agents

An Enforcement Agent was previously known as a bailiff.

We use both our own Enforcement Agents, and separate Enforcement Agent companies, to recover money.

Once a debt is passed to the outside Enforcement Agents company for collection,we cannot enter into any further arrangement for payment of that debt, instead you need to contact the company direct.

Instead, the Enforcement Agent administers the case and can accept a reasonable payment offer. The Enforcement Agent contacts you directly and charges extra costs.

If the Enforcement Agent cannot collect the debt the case is returned to us for further enforcement action.

Further information can be found on the Enforcement Agents websites -

Enforcement Agents fees

Under ‘The Taking Control of Goods (Fees) Regulations 2014’, Enforcement Agent fees are fixed by law and the costs cannot be reduced or waived. 
If your debt is passed to an Enforcement Agent to collect, the additional fees you have to pay are -

  • an immediate fixed compliance fee of £75.00 which is added to your debt
  • if you still do not pay and an Enforcement Agent visits an additional fixed enforcement fee of £235.00 is added. For any debt over £1,500 costs are further increased by 7.5% of the amount which exceeds £1500
  • if you still do not pay and an Enforcement Agent removes goods additional costs of £110.00 are added. For any debt over £1,500 costs are further increased by 7.5% of the amount which exceeds £1500