We have several convenient ways for you to pay your mortgage.
You need your reference number which is 10 digits and starts with 0101 or 0102. If you have a council issued mortgage payment card (swipecard), you can find your reference on the front of your card in the bottom left corner just below your name. The reference is also in the top right corner of your mortgage statement.
Make a secure payment anytime with myPayments. You need -
- your debit or credit card
- an email address to be sent a receipt (optional)
From Thursday 15 February you can only make online payments using a compatible browser.
You are going to be redirected to an instruction page that explains how to check and if required update your browser.
Transfers or standing orders
You can transfer a one off payment or set up regular payments from your bank or building society through online banking, telephone banking or in person.
Our bank details are -
- Sort code: 62-11-79
- Account number: 00000000 (eight zeros)
You need to quote -
- 0000 0400 followed by your 10 digit reference number (this starts with 0101 or 0102)
You can pay by telephone on 01482 300 300. Our contact centre staff are available to take payments -
- Monday to Friday, 8am - 7pm
- Saturdays, 9am - 1pm
You'll need -
- your reference number
- a debit or credit card
You can pay at by debit or credit card at any of our customer service centres. Some also take cash or cheque.
If you have a swipecard, you can pay your mortgage at any -
- UK post office with cash or a cheque
- supermarket or shop that displays the PayPoint logo with cash
Find out more about PayPoint
Make your cheque or postal order payable to - Kingston upon Hull City Council - and write your reference number on the back. Send it to -
Hull City Council
PO Box 15
FAO Cash and banking
Debit and credit cards
We accept the following debit and credit cards -
- Visa Debit
- Visa Electron
We do not accept American Express.