Social service charges

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We have several convenient ways for you to pay your social service charges.

You need your reference number which is nine or 10 digits. You can find this number on your social services non residential charges account or swipecard.

If you have a sundry debt invoice you can pay this as a Hull City Council invoice.

Find out more about paying your Hull City Council invoice

Direct debit

We can set up regular payments from your bank or building society account on your behalf. You just need to complete and return our direct debit mandate.

Payment is taken on the first of each month.

You can access the direct debit mandate below.

 

Post your direct debit mandate to -

Freepost
RSJC-KKBE-ABXZ
ASC Income and Payments team
Revenues and Benefits
Hull City Council
Treasury Building
PO Box 15
Guildhall Road
Hull
HU1 2AB

Transfers or standing orders

You can transfer a one-off payment or set up regular payments from your bank or building society through online banking, telephone banking, or in person.

Our bank details are -

  • Sort code: 62-11-79
  • Account number: 00000000 (eight zeros)

You need to quote one of the following, depending on whether you have a nine or 10 digit reference number -
0000 34000 followed by your nine digit reference number
0000 0200 followed by your 10 digit reference number

Telephone

You can pay anytime by automated telephone payment on 01482 300 300 (select option 1). Our contact centre staff are available to take payments -

  • Monday to Friday, 8am - 7pm
  • Saturdays, 9am - 1pm

In person

You can pay by debit or credit card at any of our customer service centres. Some also take cash or cheque.

Find out more about our customer service centres

If you have a swipecard, you can pay your social service charges at any -

Find out how to request a swipecard

Postal

Make your cheque or postal order payable to - Kingston upon Hull City Council - and write your reference number on the back. Send it to -

Hull City Council
Treasury Building
PO Box 15
Guildhall Road
Hull
HU1 2AB

Make sure you use the appropriate postal option so your payment arrives on time.

Debit and credit cards

We accept the following debit and credit cards -

  • Visa
  • Visa Debit
  • Visa Electron
  • Mastercard
  • Maestro

We do not accept American Express.