To report a defect or pothole please provide -

  • a detailed description
  • location

We are not responsible for the A63/A1033 trunk road (Clive Sullivan Way, Castle Street, Garrison Road and Hedon Road). In these cases contact Highways England on 0300 123 5000 or email info@highwaysengland.co.uk

This online service is currently unavailable for a temporary period.

Please telephone 01482 300300 if you wish to access this service.

We apologise for any inconvenience caused.

What happens next

When you report a pothole we inspect it within five working days to decide the safety risk and when to fix it.

We only have a limited budget for repairing the roads and paths and must manage this budget carefully. We sometimes make a repair in order to make a road safe or useable until larger scale repairs are carried out. 

Private and other roads 

Some roads are privately owned and it is the responsibility of the owner to maintain them. If the pothole you report is on a private road, we try to contact the owner.