Use this service to report -
- uneven surfaces
- raised pavers
- dislodged kerb
To report a defect please provide -
- a detailed description
Private and other Road
Some roads are privately owned and it is the responsibility of the owner to maintain them. If the pothole you report is on a private road, we try to contact the owner.
We are not responsible for the A63/A1033 trunk road (Clive Sullivan Way, Castle Street, Garrison Road and Hedon Road). In these cases contact Highways England on 0300 123 5000 or email email@example.com
What happens next
When you report a defect we inspect it within five working days to decide the safety risk and when to fix it. If a repair is considered necessary it can take up to 28 days to schedule and complete the repair.
We only have a limited budget for repairing the roads and paths and must manage this budget carefully. We sometimes make a repair in order to make a road safe or useable until larger scale repairs are carried out.