Due to the Coronavirus-19 pandemic there has been an increasingly high demand for the services provided by the Housing Benefit department. This high demand is affecting how quickly we can answer queries and process the information provided to us. We will deal with your requests as soon as possible and you will be contacted once we have. We would like to thank you for your patience at this time.
We are currently prioritising our work to ensure benefit payments reach customers as quickly as possible this includes Housing Benefits, Council Tax Reduction and Discretionary Housing payments.
Therefore, to help with this situation, please use our online forms to contact us
We appreciate your patience and help during this uncertain time.