European passport return service

If you are a European economic area (EEA) or Swiss national applying online for permanent residence or qualified person status, you can use our return service and keep your original passport while your application is being considered.

The cost for this service is £20.

We are unable to give advice on your application or check that your form has been completed correctly. Using this service does not guarantee the success of your application and the Home Office may contact you for further information once your application has been submitted.


How to access this service

You can book an appointment with us by telephoning 01482 300 300 or email

You will need to complete your online form at GOV.UK five or less days before your appointment

Visit the GOV.UK website to apply for a permanent residence card 

Visit the GOV.UK website to apply for a registration certificate 


What to bring to your appointment

You will need to bring-

  • a printed copy of your application
  • your completed checklist
  • your passport
  • all original supporting documents

We will copy your passport, certify the copy and send all the documents on your behalf



The Wilson Centre
Alfred Gelder Street

Telephone - 01482 300 300

Opening hours
Monday 9am - 4.30pm
Tuesday 9am - 4.30pm
Wednesday 10.30am - 4.30pm
Thursday 9am - 4.30pm
Friday 9am - 4.30pm
Saturday 10am - 1pm
Sunday closed