Consultations and surveys

The People's Panel
Peoples Panel Logo

The People's Panel is the council's primary mechanism for the public to have their say.

The latest People's Panel survey is open!

This survey asks about:

•    What makes your neighbourhood a good place to live
•    What needs improvement in your neighbourhood
•    What makes Hull a good place to live
•    How important it is to you that we keep improving 

Access here to complete the latest People's Panel survey

Find out more about the People's Panel

Find out about the Enterprise Panel for businesses and organisations in the Humber region

Other consultations and surveys

Hull City Council makes sure that it meets the needs and expectations of its residents by regularly consulting with individuals, organisations and businesses.

The following are current Hull City Council consultations and surveys - 

Current surveys

Changes to the Council Tax Reduction Scheme

Hull City Council provides a council tax discount for some residents who are on low incomes, or on benefits.  This is called the Council Tax Reduction Scheme. The Department for Work and Pensions (DWP) is responsible for Universal Credit. It will replace Income based Job Seekers allowance, Employment Support Allowance, Working Tax Credit, Child Tax Credit and Housing Benefit. 
People in the Hull area will start being moved onto Universal Credit from December 2018. 

Universal Credit is calculated on income for the previous month and the amount of Council tax that is payable is based on this amount.   Some people’s income changes from month to month.  This means that their Universal Credit and their council tax also then changes.  This makes it difficult to plan and budget. 

What does the Council want to do?

1.    The Council wants to help residents to “smooth” out council tax payments, so that there is less change each month, and so less uncertainty, making it easier to plan and budget. We have developed two options that would help reduce the variations in council tax bills:

•    6 monthly reviews. Council tax bills will stay the same for 6 months, regardless of any changes in income. Every 6 months, the council will re-calculate bills, with any changes being applied for the next 6 months. With this option, people have more control. They can still tell us of any changes in circumstances  – for example, if their earnings reduce and their bill will be calculated immediately just like we do now. This would then apply for the next 6 months, unless we are told about another change. This option will help you to budget and to plan ahead. It will mean that you know how much money you have to pay each month. This is the council’s preferred option.


•    An income band scheme.  The amount of council tax paid will depend on which income band a household falls into. Some people will pay more than they do now and some will pay less. With this option, there will be winners and losers.  Some people may get a pay rise but stay within their existing band. This means that their Council Tax bill won’t change, but their income will be higher, so they will be better off. Some people’s current income may mean they will be in a higher band from the start. They will pay more of their Council Tax than they do currently, so they will be worse off than they are now. If we were to follow this approach the final figures for the income bands will be set in January 2019 when the Council agrees its budget and the level of Council Tax for 2019.

2.    Hardship Fund.  The council would also like to create a hardship fund. This will be for people receiving a council tax reduction based on Universal Credit income, who find themselves in exceptional financial difficulty. It will be used to reduce the amount council tax they pay. It will be funded by reducing the amount of capital you can have before you qualify for Council Tax Reduction from £16000 to £6000. Capital can be, cash savings, ISA’s, Premium Bonds or other investments.

Complete the survey here
Closing date: Monday 12 November


Children's Centres Survey
Do you currently use a children's centre in Hull? Hull City Council is interested in hearing your opinion about the children's centre service that you have used. We want to know what you think about the centre, services you have accessed and the impact that attending has had on you and your family.
Complete the survey here
Closing date: Wednesday 31 October


Smoking Cessation Survey
Are you an ex-smoker or currently in the process of quiting smoking? Hull City Council is currently reviewing it's smoking cessation service. Let us know what tools / services you are using to help you quit, or which you have used to help you quit in the past, and how succesful these were.
Complete the survey here
Closing date: Wednesday 31 October


Ongoing surveys

City centre regeneration and improvement
Hull City Council is working on a number of exciting regeneration and improvement projects in the city centre. We want to make sure local people and visitors have a chance to tell us what they think and what they would like to see. Please take a moment to give us your views on this project.
Complete the survey here


Hull City Council services satisfaction survey

Hull City Council strives to continually improve the service it provides and to deliver value for money to the people of Hull and those who work in and visit the city.

Please take a moment to tell us how satisfied you are with Hull City Council's services by letting us know where you think we have improved and where you think we have got worse. We also want to know a little bit about your experience of making complaints and about your view of Hull as City of Culture 2017.

Complete the Hull City Council satisfaction survey
Queens Garden survey

Hull City Council would like to restore Queens Gardens to their former glory. Help us to bid for the funds by telling us what you think about the gardens now and what you would like to see in the future.

Complete the Queens Garden survey


Beverley Road Townscape Heritage Scheme survey

Covering the stretch of Beverley Road between the city centre and the junction of Queens Road and Sculcoates Lane, the Townscape Heritage Scheme for Beverley Road has been awarded a grant of almost £1.6m. This is to be used to offer -

  • grants for urgent conservation works
  • property maintenance
  • historic shop front restorations
  • boundary and public realm improvements
  • fund heritage training
  • engagement opportunities

We would like to hear your views to help us monitor and evaluate how much of a positive impact the scheme is having on the area.

Complete the Beverley Road Townscape Heritage Scheme survey


Results of previous consultations and surveys

The results of previous key consultations and surveys can be found on the Hull Data Observatory.

Visit the 'Have Your Say' area of the Hull Data Observatory