The Valuation Office Agency (VOA) regularly update the rateable value of all business and other non-domestic properties.
Rateable values are the amount of rent a property could have been let for on a set valuation date. For the 2023 Rating List, this date was the 1 April 2021. We use these rateable values to calculate business rates bills.
Find your rateable value
Check the rateable value of your non-domestic property, similar properties or see how your rateable value was calculated by the VOA by visiting GOV.UK
Your rateable value is shown on your business rates demand.
Report a change to your property
To report changes that might affect your property’s rateable value to the VOA or challenge your property’s rateable value, report this on GOV.UK
You may get a temporary reduction in your business rates. This is in the case of if your premises are affected by severe local disruption like flooding, building or roadworks.
You must continue to pay your business rates as demanded until a decision has been made by the VOA.
Contacting the Valuation Office Agency
To contact the VOA use your business rates valuation account. Sign in or create a Business rates valuation account.
Or, contact them on telephone number - 0300 050 1501
Ratepayers do not have to be represented in discussions about their rateable value or their rates bill.
Appeals against rateable values can be made free of charge. Ratepayers who do want to be represented should be aware that members of the Royal Institution of Chartered Surveyors and the Institute of Revenues, Rating and Valuation. They are qualified and are regulated by rules of professional conduct, designed to protect the public from misconduct.
Before you employ a rating advisor, you should check that they have the necessary knowledge and expertise. They also need appropriate indemnity insurance.
Take great care and, if necessary, seek further advice before entering any contract.