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Loss of power to Switch 2 meter and heater system controls
Public toilets around Hull City Centre
Loss of power to Switch 2 meter and heater system controls
Public toilets around Hull City Centre

Customer Service Centres

Home / Council and democracy / Customer service / Customer Service Centres

Customer Service Centres and other places we are available

You can visit a Customer Service Centre for advice on Council Services. More information about our Customer Service Centres can be found using the links below -

The Wilson Centre

Bransholme Customer Service Centre

Orchard Park Customer Service Centre

Kenworthy House Hull City Council

Other places we are available

For Citizen Advice 

Access information for Citizen Advice services

For queries relating to homelessness - 

Access information if you are homeless or at risk of becoming homeless

Self Service

Self-service will allow you to access services without the need to see an advisor. These include -

  • myAccount
  • Council Tax account
  • Housing Benefit 
  • Housing online account
    • retrieve balances and payments
    • raise non-emergency repairs
    • bid for properties 

These services can be accessed online without the need to visit a Customer Service Centre using a - 

  • pc
  • laptop
  • smartphone
  • tablet

If you are unable to provide proofs remotely you can visit a Customer Service Centre to provide these.

Important information

We have toilets and baby changing facilities available

Related content

  • Other places we are available
  • Freedom of information requests
  • The Wilson Centre
  • Contact us
  • Orchard Customer Service Centre
  • Housing Ombudsman Complaint Code Self-Assessment
  • Bransholme Customer Service Centre
  • What happens to my feedback?
  • Customer feedback and complaints
  • Refugee Integration Service

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