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Yoursay Hull - New Consultation System is live
Public toilets around Hull City Centre

Orchard Customer Service Centre

Home / Council and democracy / Customer service / Orchard Customer Service Centre

Self Service

Self-service will allow you to access services without the need to see an advisor. These include, but are not limited to -

  • myAccount
  • Council Tax account
  • housing benefit 
  • Housing online account
    • retrieve balances and payments
    • raise non-emergency repairs
    • bid for properties 

These services can be accessed online without the need to visit a Customer Service Centre using a - 

  • pc
  • laptop
  • smartphone
  • tablet

If you are unable to provide proofs online you can visit a Customer Service Centre to provide these.

Important information

We have toilets and baby changing facilities available.

You can access many services online including – 

  • report anti-social behaviour 
  • bins and waste management queries
  • Council Tax
  • Homesearch queries
  • Housing Benefits
  • housing queries
  • housing repairs
  • parking / bus lane enforcement
  • planning applications

Telephone: 

01482 300 300

Orchard Customer Service Centre
The Orchard Centre
210 Orchard Park Road
Hull
HU6 9BX

Opening hours

Day Time
Monday 9am to 4.30pm
Tuesday 9am to 4.30pm
Wednesday 10.30am to 4.30pm
Thursday 9am to 4.30pm
Friday 9am to 4.30pm
Saturday closed
Sunday closed

 

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If you choose not to visit you can contact us using the link below - 

Contact us

Other services at the centre -

  • NHS services
  • GP surgeries
  • dentist
  • pharmacy 

Find out more about the other services provided at the Orchard Centre

 

Related content

  • Customer feedback and complaints
  • Social media use and guidelines
  • Freedom of information requests
  • Bethune Avenue information point
  • Greatfield information point
  • Longhill Information Point
  • Contact us
  • The Wilson Centre
  • Other places we are available

Other Links

  • The Orchard Centre - NHS Humber

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