What we use your information for
We use personal information when administering entitlement to a free school meal on behalf of some Hull schools.
What information we hold and use
The types of information we hold and process includes -
- names, addresses and contact information
- biographical and family information
- school and school attendance details
- dates of birth and National Insurance Number
- financial information
- employer and employment data
Legal basis for processing your personal data
Information is processed in the performance of a task we carry out in the public interest. Relevant legislation is contained within -
- The Education Act 1996
- The Welfare Reform Act 2012
- Children and Families Act 2014
How we collect information
Information is collected from -
- applicants and their appointees / representatives
- schools and other council departments
- the Department for Work and Pensions
It is collected using -
- forms (on line application)
- letter
- telephone contact
- details held on computer systems
Who we share information with
Civica UK Limited
A private sector company which provides the following services -
- benefits services
- income collection services
- council tax and business rates administration collection services
- customer contact services
Civica's officers work on the our ICT systems with the data stored on the secure ICT network.
We do not make your personal information available to companies for marketing purposes. Information is shared with other departments and external organisation's where necessary to deliver public functions. It is shared where the law allows and -
- in order to maintain accuracy
- detect fraud
- protect public funds, for example Schools and Academies.
Security and retention of your personal data
Personal data is stored within our secure computer network and offices that have controlled access. It is retained for as long as there is a business and legislative need for it, normally for the current year, plus six years following the end of service.
What rights you have
You have -
- a ‘Right of Access’ to see the information we hold about you
- a ‘Right to Rectification’ where you believe information we hold about you is incorrect or incomplete
- a ‘Right to Restrict processing’ and a ‘Right to object’ to processing where certain circumstances apply
To exercise these rights you need to contact us as detailed below. For rectification, restriction or objection you need to provide the reasons for you request. In limited instances, your personal information may be processed for individual automated decision making. It is not used for profiling of individuals for marketing purposes.
Questions, complaints and comments
More details about how we use personal information can be found on our website. Information security breaches should be reported to us either by telephone on 01482 300300 or email at information@hullcc.gov.uk
Enquiries about how your personal data is processed can be directed to the Local Assistance team -
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Local Assistance Team
Hull City Council
PO Box 15
Hull
HU1 2AB
Telephone: 01482 300 303
As a public authority we are required to have a Data Protection Officer. You may contact them for more information or with any concerns about how your personal information is being used -
Hull City Council
Data Protection Officer
Room 11
The Guildhall
HULL
HU1 2AA
If you are not happy with the outcome of a complaint you have the right to complain to the regulator -
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone - 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number
Make an online enquiry - https://ico.org.uk/global/contact-us/email/