By getting involved in tenant participation you can influence the way we deliver our housing services and make decisions with us which help deliver an excellent service to all our customers. So you can give us your views on what we are doing well, and what we could do better. We organise and manage involvement activities and help volunteers, in line with our eight main involvement principles.
Hull Housing newsletters
Our Housing service annual reports
Every year Hull City Council’s Housing service produces an annual report for its 24,500 tenants. Watch our film to see what we’ve been doing, what we’ve achieved and our overall performance over the last financial year.
Get involved through Facebook
Visit our Facebook page to find out about the latest ways of getting involved with the housing service, see dates of events and training courses and take part in online discussions.
Wider consultation with housing and prospective housing customers. Our consultations are open to everybody regardless of their -
- religion or belief
- sexual orientation
We want to hear from all our customers so that we can ensure that their views, experiences and needs are considered.
Our tenants compact
The 'key to our future' document, known as the tenants compact, sets out what we do for our involved tenants, what you can expect from us and what we expect from you. It covers a range of issues including the principles that govern tenant participation and it is signed by the council and council tenants.
Tenant participation advisory service (TPAS) accreditation
We were the first local authority in the UK to have been reaccredited TPAS Exemplar status for the work we do to involve tenants and residents in improving housing services, our exemplar status contines.
For more information please visit the TPAS website.