Citizens Advice are an independent organisation that can provide assistance with a range of topics including -
Welfare benefits
Help can be provided, if you -
- are confused about your benefits
- want to challenge a decision
- need help and guidance with filling benefit forms in
Employment
Support can be offered if you -
- are owed wages or have had wages unfairly deducted
- have been unfairly dismissed
- have been made redundant and need support
Debt
Help can be offered if you -
- are struggling to manage your bills
- have received letters from a bailiff or the court
- want to set up affordable repayment plans with creditors
- want to check eligibility for bankruptcy or a DRO (Debt Relief Order) to clear your debts and have a fresh start
- would like budgeting advice
Family
Advice if you -
- need access to children
- want residency of children, if your relationship is breaking down
- are experiencing domestic violence
- need advice on fostering or adoption
Housing
Support and advice may be available, if you -
- have rent or mortgage arrears
- are threatened with eviction
- live in a rented house in a poor state of repair
- are being harassed by a landlord or face homelessness
- need representation in court
Immigration
Support may be available, if you -
- are seeking asylum
- need help to bring family members to the UK
- need to remain in the country for work
Community care
Help if you -
- are looking for advice on sheltered accommodation
- need accommodation modified due to a disability
- need a care assessment or want to challenge a decision
- are disabled and need to allow a carer to access your finances
- are a young carer looking after a family member
Small Claims
We can help you if you are making a small claim in court and need advice or support also GOV.UK.