Private rented housing conditions

If you are privately renting you can report a problem in your home using the form below.

We investigate complaints about -

  • internal and external broken fixtures and fittings
  • missing fixtures
  • damp
  • faulty electrics and plumbing
  • a lack of bathrooms, kitchen or wash hand basins
  • a lack of or broken heating and hot water

We respond to your report within 2 working days.

Report a private rent housing issue (opens in new window)

Further help

For help and advice access our videos of common hazards in the home –