Kingston Care Lifeline Service
Lifeline equipment is available to anyone who is vulnerable or disabled. It provides reassurance that you receive a quick response to any emergency. Should you need emergency assistance simply pressing the pendant puts a call through to the Kingston Care Control Centre. The centre is staffed 24 hours a day, 365 days a year.
This service is available to both council and private tenants but please note that a telephone line connection is required.
The service is charged at £3.77 a week however you may be able to apply for zero rated VAT for the service.
To apply for a lifeline please download and complete the two forms below -
You can also pick up a copy of the form from any customer service centre or information point.
Send completed applications to -
Sheltered Housing Department
3rd Floor Treasury Building
You can pay for your lifeline online
Or if you are a council tenant
We can set up regular payments from your bank or building society account on your behalf. You just need to complete and return our direct debit mandate.
Rents are paid weekly.
You can access the direct debit mandate below.