Web help

We use many platforms to provide information and support to access services.

These pages explain –

  • the different platforms we use
  • what to do if something is not working
  • accessibility tools that are available
  • how to get the help you need

Our websites, portals and applications

Some services and partners have their own platform that looks and feels different to the main corporate website.

Search, support and troubleshooting

If you cannot find the information you are looking for, this section provides advice.

Help using accessibility tools

Tools and information available to help with your experience.

Help getting online

If you have difficulty accessing the internet or online services, we have support available across the city.