Targeted Youth Support (TYS)

We offer support, information and advice to young people aged 16 - 21 who are homesless or threatened with homelessness.

Eligibility for the service 

The following groups are eligible for the service - 

  • young people aged 16 or 17
  • children Looked After and Care leavers aged 16 -25 (eligibility for those over 21 will require an open allocation to Leaving Care)
  • out of authority Care Leavers 16 -21 - Advice and information only can be provided

Accessing Housing Options appointments

Direct access duty service delivered daily at -
Kenworthy House
98 - 104 George Street,

Monday - Friday
9am - 4pm

Telephone and email booking requests for Options Appointments  - 
telephone 01482 615 602

Monday - Friday
8.30am - 4.30pm

Homelessness advice and support available 

We offer - 

  • Housing Options interviews 
  • allocated support worker
  • individualised personalised Housing Plan
  • same day homeless crisis support available through walk in duty service 
  • early intervention to avoid crisis and help make planned moves with families
  • family / landlord mediation
  • information and advice on legal rights regarding housing and homelessness                        
  • access to Passport to a Property independent living skills programme
  • access to the Shared Tenancy and Housing 1st Schemes
  • access to emergency accommodation 
  • access to advocacy support 
  • access and support to wider young people’s services  

If you are homeless or worried about your housing please access the young people’s Homeless advice leaflet below which provides some really useful contact numbers and details of where you can get advice and support from.