Targeted Youth Support (TYS)

The Targeted Youth Support Team offer support, information and advice to young people aged 16 -21. 

Eligibility for the service 

The following groups are eligible for the service - 

  • young people aged 16 or 17, Child in need,  UASC, Looked After Children 
  • young people 18+ young people open to the TYS service (allocated or duty)
  • care leavers aged 16 -25 (eligibility for those over 21 will require an open allocation to leaving care)
  • out of town care leavers16 -21. Advice and information only can be provided.

Accessing Housing Options Appointments    

Direct access duty service delivered daily at Kenworthy House  Mon - Fri  12pm - 4pm
Telephone and email booking requests for Options Appointments  Mon - Fri  8.30 am - 4.30pm


The offer - Homeless Prevention and Relief

We offer - 

  •     housing options interviews and provision of allocated worker
  •     personalised Housing Plan
  •     same day crisis responses via daily duty service 
  •     early intervention to avoid crisis 
  •     family / Landlord mediation
  •     information and advice available to young people and families to help plan transitions and avoid crisis 
  •     star assessment and wider support needs planning and 
  •     access to appropriate integrated services across IYS and Children’s services 
  •     prevention payments 
  •     welfare rights advice/support and signposting
  •     access to Passport to a Property independent living skills programme
  •     assisted register/bidding and awareness of realistic choices 
  •     1:1 Independence training through provision of an allocated worker 
  •    co-ordination and provision of temporary accommodation options as part of pathways approach
  •    consideration and support for S20 duties detailed within the Children Act 1989
  •    prevention payments
  •    access to the Shared Tenancy Scheme
  •    access to advocacy support 

Contact us

Our office hours are -

  • Monday to Thursday 8.30am to 5pm
  • Friday 8.30am to 4.30pm

By telephone -

  • 01482 615602

By email -