Black bin

The black bin tagging project is being postponed until a later date. Waste Management are undertaking a new project as part of the Food Waste in the Right Place to educate residents. This involves the tagging of black bins with orange food waste tags to promote the disposal of food waste in the brown bin.

Access further information about the project here

What goes in your black bin

The black bin is used for anything you can’t recycle such as -  

  • crisp packets 
  • bubble wrap
  • nappies
  • polystyrene

If you are unsure if something can be recycled, put it in the black bin.

We can only collect what is inside the bin and the lid must be closed.


  • present bins by 7am
  • return bins to property when emptied
  • keep bin lids closed
  • number your bins

The following items should not be placed in the black bin -   

  • commercial waste
  • garden waste including soil, stones, green waste or similar materials*
  • building materials*
  • liquids including paint and oil*
  • asbestos** and other hazardous, toxic or flammable substances
  • clinical waste and sharps
  • fluorescent tubes*
  • hot ashes
  • car batteries*
  • gas bottles* (contact 01482 300 300 for a list of gas suppliers)
  • televisions*
  • other waste electrical and electronic equipment (WEEE)*

Items marked (*) may be taken to any Household Waste Recycling Centre. Asbestos marked (**) may be taken to Wiltshire Road Household Waste Recycling Centre only. This list is not fully exhaustive.


Your black bin is emptied every two weeks on your collection day. Please put your bin out by 7am at the boundary of your property and return it as soon as you can after it’s been emptied. We empty bins between 7am and 4.30pm. If your bin is missed, please contact us within 48 hours of your collection day. 


Assisted collections

If you need help moving your bin, we can give you an assisted collection. Please telephone 01482 300 300 or email 

Request replacement, additional bins or cancel a service

If you need a replacement black bin or want to request a bin exchange, please email or telephone 01482 300 300.

There is a replacement charge for a new bin of £34. 

If you have a family of six or more, you can request an extra bin.