Bulky item collection

If you have unwanted bulky items that cannot be re-used or collected safely in your household waste bin, we may be able to collect it from you.

You can also dispose of unwanted items at your local Household Waste Recycling Centre (HWRC), we have three located at Burma Drive, Sutton Fields and Wiltshire Road.

Find out more about household waste recycling centres

Annual free collection

Households are eligible for one free bulky item collection of up to five items in a 12 month period.

If you need to dispose of more than five items, this will require an additional collection with a minimum charge of £22.

Some items cannot be included in a free collection, these incur an additional charge from the price list below.

DIY items remain chargeable for all collections.

Items we collect

You can request the following items be collected free of charge –

Bed frames Tumble dryers Microwaves
Mattresses Fridges Vacuum cleaners
Wardrobes Freezers Sound systems
Dining tables Ovens Video and DVD players
Dining chairs Cookers Lawn mowers
Televisions Bookcases Computers
Sofas  Headboards Bikes
Cabinets Barbecues Washing machines
Carpets Underlay Toys
Animal hutches Dishwashers  

Collection charges for DIY items

We collect DIY items for the following charges -

Item Cost
Domestic radiators (not iron or brick filled) £22 each
Gas central heating boilers £27 each
Laminate flooring First room £32, additional rooms £16.50 each
Gas and electric fires £22 each
Wooden fire surrounds £22 each
Stone and tile fire surrounds £43.50 each
Bathroom suites £54 each
Single bathroom items £22 each
Kitchen units Single units £22 each, six units or more £54
Kitchen sink unit £22 each
Worktops First three worktops £27, additional worktops £12 each
Fencing panels Up to five panels £32, additional panels £12 each
Fitted wardrobes £32 each
Internal doors First door £22, additional doors £12 each
External doors (all types) First floor £32 , additional doors £12 each
Window frames First frame £22, additional frames £12 each
Shed (must be dismantled) Up to 8ft x 6ft £42, over 8ft x 6ft £65
Greenhouse (must be dismantled) Up to 8ft x 6ft £42, over 8ft x 6ft £65
Piano £40 each
Decking Up to 10 metres £32, each extra metre £12
Other (Unlisted chargeable items) £50

Request a bulky item collection

Use our online form to submit your request, charges can be paid using a debit or credit card.


Items we don't collect

We don't collect -

  • any items which can be recycled in the blue or brown bin
  • bags or boxes of general waste
  • gas bottles (please contact supplier as detailed on bottle)
  • fluorescent tubes
  • asbestos
  • broken glass
  • tyres
  • trees
  • rubble
  • paint tins (empty or full)
  • car batteries
  • fire damaged items

Collection point

Items are collected from within the boundary of your property. Items must be accessible from 7am on the scheduled appointment day. Items may be collected by more than one crew for recycling purposes.

Access to items

You must ensure all items can be accessed by our collection crew.

If we cannot access the items, we will leave a customer response card.

If your wheeled bin is presented in a tenfoot, bulky items should be presented in your front garden so our vehicle can gain access.

Missed bulky item collections

In the unlikely event that your collection does not take place, you can report this to us online.