If you have unwanted bulky items that cannot be re-used or collected safely in your household waste bin, we may be able to collect it from you.
You can also dispose of unwanted items at your local Household Waste Recycling Centre (HWRC), we have three located at Burma Drive, Sutton Fields and Wiltshire Road.
Annual free collection
Households are eligible for one free bulky item collection of up to five items in a 12 month period.
If you need to dispose of more than five items, this will require an additional collection with a minimum charge of £22.
Some items cannot be included in a free collection, these incur an additional charge from the price list below.
DIY items remain chargeable for all collections.
Items we collect
You can request the following items be collected free of charge –
|Bed frames||Tumble dryers||Microwaves|
|Dining tables||Ovens||Video and DVD players|
|Dining chairs||Cookers||Lawn mowers|
Collection charges for DIY items
We collect DIY items for the following charges -
|Domestic radiators (not iron or brick filled)||£22 each|
|Gas central heating boilers||£27 each|
|Laminate flooring||First room £32, additional rooms £16.50 each|
|Gas and electric fires||£22 each|
|Wooden fire surrounds||£22 each|
|Stone and tile fire surrounds||£43.50 each|
|Bathroom suites||£54 each|
|Single bathroom items||£22 each|
|Kitchen units||Single units £22 each, six units or more £54|
|Kitchen sink unit||£22 each|
|Worktops||First three worktops £27, additional worktops £12 each|
|Fencing panels||Up to five panels £32, additional panels £12 each|
|Fitted wardrobes||£32 each|
|Internal doors||First door £22, additional doors £12 each|
|External doors (all types)||First floor £32 , additional doors £12 each|
|Window frames||First frame £22, additional frames £12 each|
|Shed (must be dismantled)||Up to 8ft x 6ft £42, over 8ft x 6ft £65|
|Greenhouse (must be dismantled)||Up to 8ft x 6ft £42, over 8ft x 6ft £65|
|Decking||Up to 10 metres £32, each extra metre £12|
|Other (Unlisted chargeable items)||£50|
Request a bulky item collection
Use our online form to submit your request, charges can be paid using a debit or credit card.
Items we don't collect
We don't collect -
- any items which can be recycled in the blue or brown bin
- bags or boxes of general waste
- gas bottles (please contact supplier as detailed on bottle)
- fluorescent tubes
- broken glass
- paint tins (empty or full)
- car batteries
- fire damaged items
Items are collected from within the boundary of your property. Items must be accessible from 7am on the scheduled appointment day. Items may be collected by more than one crew for recycling purposes.
Access to items
You must ensure all items can be accessed by our collection crew.
If we cannot access the items, we will leave a customer response card.
If your wheeled bin is presented in a tenfoot, bulky items should be presented in your front garden so our vehicle can gain access.
Missed bulky item collections
In the unlikely event that your collection does not take place, you can report this to us online.