Worried about a child

Requests for support and concerns about a child or young person

If you are worried that a child or young person under the age of 18 is at risk of harm or needs help and support, it is important that you share this with us.

If you believe a child or young person is at immediate risk you should contact the police on 999.

In an emergency or for urgent advice, please contact the Early Help and Safeguarding Hub (EHASH) or the Emergency Duty Team by telephone:

  • EHASH - 01482 448 879 option four
  • Emergency Duty Team - 01482 300 304 (Out of hours)

If your concern does not require an immediate response, please refer to the relevant guidance and submit your concern via the portal below. 

If you are seeking support for you and your family, a group of services known as Early Help can support you. More information on these services can be found below. The easiest way to submit the information is via the portal below:

What will happen with the information that I provide?

Qualified social work staff within EHASH will review the information received, check the records and, if necessary, make some additional enquiries. This will be done within one working day and a decision will be made about the level of risk and what service would be best to help or protect the child.

For further details of what will happen next please see the what might happen guidance document.

What if I cannot access the portal?

We prefer for all requests for service to come via the portal, but we understand that not everyone will be able to use the portal. If you cannot use the portal, you can send in a completed version of the relevant form below to EHASH@hullcc.gov.uk.

I am a young person wanting to request support for myself

Young people wanting to request support for themselves, can do so on the form below:

The completed form should be submitted EHASH@hullcc.gov.uk

I am a parent wanting to request support or submit a concern about my child.

Parents wishing to request support or report concerns about their own child can do so on the form below.

The completed form should be submitted EHASH@hullcc.gov.uk

Members of the public

Many people feel nervous about getting in touch because they do not want to interfere and make things worse, or get it wrong, but it is better to be wrong than to do nothing. Your action could help protect a child from being harmed.

If you are worried that by raising this concern you may be put in a difficult position, please be assured that your details can remain confidential. If you wish to submit this concern anonymously please ensure you provide as much information as possible in order for us to look into your concerns as quickly as possible.

The completed form should be submitted to EHASH@hullcc.gov.uk

I am a professional wanting to report concerns for a child or young person, but I cannot use the portal

We prefer for all requests for our service to come via the portal, but we understand that not everyone will be able to use the portal. If you cannot use the portal, you can send in a completed version of the form below to EHASH@hullcc.gov.uk -

I am a professional wanting to request support for a child or young person, but I cannot use the portal

We prefer for all requests for service to come via the portal, but we understand that not everyone will be able to use the portal. If you cannot use the portal, you can send in a completed version of the form below -

The completed form should be submitted to EHASH@hullcc.gov.uk.

Where can I access more advice?

You can contact the organisations below for additional advice - 

NSPCC

Childline

Safeguarding childrens partnership

Where can I access more guidance

If you want more guidance or information, please use the below

Information about early help