Worried about a child

Worried about a child

If you are worried a child or young person under the age of 18 may need help or be a victim of neglect it is important that you share your worries.

Many people feel nervous about getting in touch because they do not want to interfere and make things worse, or get it wrong, but it is better to be wrong than to do nothing.

Your action could help protect a child from being harmed.

The easiest way to submit your concern is via the below form, if you are worried that by raising this concern you may be put in a difficult position, please be assured that your details will remain confidential.

If you wish to submit this concern anonymously please ensure you provide as much information as possible in order for us to look into your concerns as quickly as possible.

You can also contact the below organisations for additional advice -



I am a professional worried about a child or young person -

If you believe a child or young person is at immediate risk you should contact the police on 999.

In an emergency or for urgent advice contact the Early Help and Safeguarding Hub (EHASH) -

  • EHASH office Tel - 01482 448 879 option 4
  • Out of hours Emergency Duty Team - 01482 300 304

If your concern does not require an immediate response, please refer to the guidance document (good practice for professionals) before completing the Contact Referral Form for EHASH below -

What will happen if I speak with Children's Social Care?

A senior social worker in the EHASH will review the information received, check the records and if necessary make some additional enquiries. This will be done within one working day and a decision will be made about the risk level and what service would be best to help and protect the child.

For further details of what will happen next please see the below guidance document - 

Support for you and your family

If you are seeking support for you and your family, a group of services known as Early Help can support you. More information on these services can be found below - 

Information about Early Help