Failure to furnish waste documents penalty charge

We have a number of convenient ways for you to pay your fixed penalty.

You will need your reference number which is six digits. You can find this reference on the bottom of the fixed penalty.

Please only make payment of a fixed penalty on this page if this has been issued in accordance with -

  • section 34 of the Environmental Protection Act 1990

You will find this information on the top of the fixed penalty.


Make a secure payment anytime with myPayments. You need - 

  • your debit or credit card
  • an email address to be sent a receipt (optional)
  • your fixed penalty notice reference number

You can only make online payments using a compatible browser.

Find out more about browser compatibility

Please see the document below for a full list of offences and fixed penalty notices.


You can pay anytime by telephone payment on 01482 300 300  (do not select option 1 you need to speak to an advisor)

Our contact centre staff are available to take payments -

  • Monday to Friday, 8am to 7pm
  • Saturdays, 9am to 1pm

You'll need -

  • a debit or credit card
  • your fixed penalty notice reference number

In person 

You can pay by debit or credit card at any of our customer service centres. Some also take cash or cheque.

Find out more about our customer service centres


Make your cheque payable to Hull City Council and write your reference number on the back.

Send it to-

Hull City Council
Treasury Building
PO Box 15
Guildhall Road

Make sure you use the appropriate postal option so your payment arrives on time.

Debit and credit cards

We accept the following debit and credit cards -

  • Visa
  • Visa Debit
  • Visa Electron
  • Mastercard
  • Maestro

We do not accept American Express