We provide swipecards for a number of our payment services. This is similar in size to a bank card which includes your name, account number and relevant department only.
What you can pay
The payment services included in the scheme are -
- business rates
- commercial rent
- council tax
- former tenant rent arrears
- housing benefits overpayments
- housing, garages and lifeline rent
- private lifeline
You can request a swipecard by -
- visiting one of our customer service centres
Find out more about our customer service centres
- telephoning 01482 300 300
What happens next
You should receive your swipecard within 14 days. Therefore another payment method should be used until the swipecard arrives.
Where you can use your swipecard
You can pay at one of the following customer service centres -
- The Wilson Centre
- The Orchard Centre
You can also pay at any Post Office who also accept cash or cheque with bank cards.
Alternatively you can use a swipecard to pay at any PayPoint by cash only. PayPoint locations can be found in local shopping centres, shops and supermarkets across the country.
Make sure you allow two working days for us to receive your payments.
If you lose one of your swipecards we can replace it on request for free with seven working days. A lost or stolen card is of no use to anyone else and doesn't show your address. You can ask for a replacement by visiting a customer service centre or telephoning 01482 300 300.